Meet the future of customer experience: Conversational Commerce by BCG X🌟. Our scalable, enterprise-grade solution delivers personalized brand experiences across 20,000 interactions daily in industries worldwide. About Conversational Commerce: 🤖 Features intelligent chat, dynamic browsing and personalized product pages 🌐 Works across channels such as web, apps, and messaging platforms 🚀 Deploys effortlessly across all major platforms and LLMs Watch the video and reach out to chat.ai@bcg.com to learn more. #ConversationalCommercebyBCGX #CX #CustomerExperience #Personalization #AI
Mario Lucero
1w
I'm really excited to learn more about Conversational Commerce and how it can transform customer experiences! The features you've highlighted, like intelligent chat and personalized product pages, sound amazing. Can't wait to see the impact of this technology across industries. Looking forward to diving deeper into this topic!
Co-Founder of Altrosyn and DIrector at CDTECH | Inventor | Manufacturer
1wWhile personalization is touted as a key benefit, does "Conversational Commerce" risk creating echo chambers that reinforce existing biases and limit consumer exposure to diverse perspectives? The recent backlash against algorithmic filtering on social media platforms suggests a growing awareness of these potential pitfalls. How would your solution ensure inclusivity and prevent the reinforcement of harmful stereotypes within personalized interactions?