What l find helpful when working with children and their families. 1. Connecting with the family - right approach - building a trusting relationship with the child and the family as a whole - building an understanding of what the problem is [shared understanding around the problem] - understanding the context where the problem is occurring 2. Outcomes, what do we aim to achieve and how are we going to achieve ( courageous conversations around changes that needs to be made) 3. Empower family to take charge (provide resources, make referrals, etc) Have a timeline for completing tasks and monitor changes (pos/neg). 4. Commitment to make progressive changes (ongoing support, multi-agency working)