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Senior Employee Relations Manager GENERAL SUMMARY The Senior Employee Relations Manager for the Global Employee Relations Group is responsible for managing employee relations issues for their region. This includes ownership and management of each ER case from intake to remediation and follow-up as necessary. ER cases include investigating and resolving cases that are difficult and complex complaints and conflicts in the workplace that require analysis of issues and consideration of other areas while balancing a broad set of issues, procedures and policies. This role serves as an advisor to CSL managers and senior management regarding policies and procedures related to the management of their team. Senior Employee Relations Manager will work with the ER team, HR Business Partners, Managers, employees, Legal and other departments to administer and manage ER services. The Senior Employee Relations Manager seeks to improve the employee experience while assessing, advising and decreasing the risk to the company. REPORTING RELATIONSHIP Reports To: Regional ER Lead or Director RESPONSIBILITIES EMPLOYEE/INDUSTRIAL RELATIONSManage complex ER cases to resolution independently and in collaboration as necessary with peers, ER management, respective HR Business partners, legal counsel, and other stakeholders. Complex ER cases include factors such as visibility on the case, a high number of staff involved, higher risk to the organization, and high-level staff involved, including the potential involvement of external investigative agencies or regulators. Senior Employee Relations Managers are able to identify the risk factors in ER cases and propose and/or direct the strategy and resolution of the case.Conducts confidential investigations into serious misconduct, such as harassment, discrimination, or other breeches of company policy. Gathers information, interviews relevant individuals, analyzes data, and prepares legally sound documentation to support all disciplinary and/or termination actions. Recommends a course of action based on the facts, CSL Values and then coach management through the implementation of each action. Minimizes risk and exposure for CSL by maintaining fair, legally sound, fully documented, and unbiased approach when conducting investigations and implementing actionsReceive and investigate Compliance Hotline/Speak Up cases through resolution and complete all process documentation in appropriate systemFacilitate terminations including termination letters, termination meeting, and related documentationEvaluate and analyze situations or data that require knowledge of company process, policies, and business needsProvide feedback and guidance to business management regarding employee relations best practices and e
