I’m #hiring. Know anyone who might be interested?\ Role: Sr. CyberArk– Build and Support / Ops Lead Location: Dallas, TX/ Alpharetta, GA ( (Day 1 Onsite) Contract Visa: only USC Job Description: • Work on EFTPS Build activities. • Target System on-boarding • Single Point of Contact for support services • Lead the complete operations team on technical front • Respond to the email’s for any advisory task. • On-call support with the aligned support team member. • Debugging the issues • Provide the onsite support for Major/Minor upgrade. • Perform RCA’s • DR Failover drills • Define any new policies in the PAM Solution • Break glass password retrieval • Update documentation as and when required • Any new server Account Addition /Deletion for existing types of integrations. • Adding users in the group and opening of firewall port request. • Troubleshooting of operational issues like: a. Authentication Failure (LDAP user’s/application Internal users like appuser and gwuser) b. End point target server connectivity issue c. Password change/verification failure on i. Scheduled task ii. OS (Windows/Unix/Database) level Login accounts d. PAM Daily scheduled backup failure e. DC to DR data replication failure f. PAM Email notification related configuration • In an unforeseen event or in case the issue is not resolved via L3 team, log PAM support ticket with OEM and follow up for timely resolution. • To perform drills related to: a. DC-DR b. DR-DC Fall-back c. Vault Restoration • Business continuity with DR environment • Manage policies configured in the PAM solution • Creating new policies • Consider up to 50 target systems consisting of 25 Linux (Multiple Flavors), 10 Windows & 15 N/w or security devices • Build and test framework for: o New Server On-boarding o User/ Admin Provisioning process for least privilege usage • Create standard operating procedure documents that can be used as guides to continue onboarding of remaining systems • Target system on-boarding onto EFTPS environment Contact me: 408-459-7182 # CyberArk # Build # Support #on-site