Certain project cycles (ex. for new molecules) for Pharma/API/CDMO manufacturers happen over a longer period of time via collaboration with clients. A lot of documents, email conversations, questionnaires etc. get exchanged during this period. Organizing this information in a central information, tracking emails, and setting up tasks/reminders can be immensely valuable in this process. It also helps preventing redundancy and missing the required data to make informed decisions later in the cycle. And that's where a platform like #salesforce can play an important role Reach out to learn more about how salesforce can help you streamline and grow your API/CDMO/Pharma business. Pavan Kumar Veeravalli Mani Nag Ranga Rao , M.Sc(Tech), DBA, PMP, CISA Ravali Gudep Vaibhav Srivastava Vivek Agrawal Panduga Priyadarshini Asha Kallepu Schrander Solutions #salesforce #sfdc #salescloud #servicecloud #tableau #digital #crm #api #pharma #manufacturing
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Standard Reports and Dashboards in #salesforce provide a great way for Executives at API/CDMO/Pharma Manufacturing businesses to track business metrics With the right data at your fingertips, here are some metrics executives can track: Sales # of Work Orders/Inquiries received # of Work Orders/inquiries by Traders # of Samples shipped # of PO's received Revenue Distribution by Product/CAS Average time to close an opportunity Top n customers by Order value # of inquiries lost to competition # of inquiries lost due to delivery time 6. Service 1. Number of Customer queries received (Regulatory/Non Regulatory) 2. Average time to close customer queries 3. Customer Request by type 4. # of Queries resolved beyond expected close date Manufacturing (Integration or Salesforce Custom App) 1. # of Batches processed this month/quarter 2. Quantities requested by plant across different raw materials 3. Batch Output vs Size and co-relationship with any factors (reactor temperature, number of reactors) 4. Batch Yield and any variations Of course, for everything beyond standard capabilities and deeper exploratory capabilities with stunning visuals, there is always #Tableau! Reach out to schedule a demo or discovery call with our team. Pavan Kumar Veeravalli Ravali Gudep Panduga Priyadarshini Ranga Rao , M.Sc(Tech), DBA, PMP, CISA Asha Kallepu #salesforce #tableau #salescloud #servicecloud #customapp #pharma #api #pharmaceuticals
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If you are an executive at an API/CDMO/Pharma manufacturing business struggling to organize and analyze your data, its time to make the switch to #salesforce. Build custom workflows, organize your data, and get the insights you need. Of course there is so much more you could do with #salesforce and #tableau. Reach out to schedule a discovery session! Pavan Kumar Veeravalli Ranga Rao , M.Sc(Tech), DBA, PMP, CISA Mani Nag
Standard Reports and Dashboards in #salesforce provide a great way for Executives at API/CDMO/Pharma Manufacturing businesses to track business metrics With the right data at your fingertips, here are some metrics executives can track: Sales # of Work Orders/Inquiries received # of Work Orders/inquiries by Traders # of Samples shipped # of PO's received Revenue Distribution by Product/CAS Average time to close an opportunity Top n customers by Order value # of inquiries lost to competition # of inquiries lost due to delivery time 6. Service 1. Number of Customer queries received (Regulatory/Non Regulatory) 2. Average time to close customer queries 3. Customer Request by type 4. # of Queries resolved beyond expected close date Manufacturing (Integration or Salesforce Custom App) 1. # of Batches processed this month/quarter 2. Quantities requested by plant across different raw materials 3. Batch Output vs Size and co-relationship with any factors (reactor temperature, number of reactors) 4. Batch Yield and any variations Of course, for everything beyond standard capabilities and deeper exploratory capabilities with stunning visuals, there is always #Tableau! Reach out to schedule a demo or discovery call with our team. Pavan Kumar Veeravalli Ravali Gudep Panduga Priyadarshini Ranga Rao , M.Sc(Tech), DBA, PMP, CISA Asha Kallepu #salesforce #tableau #salescloud #servicecloud #customapp #pharma #api #pharmaceuticals
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Are you an Pharma/API manufacturer looking to digitize your Sales and Service processes while getting the data insights to fuel growth? Our custom solution leveraging the salesforce platform allows you to better manage accounts, track inquiries, create seamless workflows with your QA teams, all powered by reports and dashboards. Reach out for information and we would love to get you started. #salesforce #sales #salescloud #analytics #crm Pavan Kumar Veeravalli Ranga Rao , M.Sc(Tech), DBA, PMP, CISA Asha Kallepu Ravali Gudep Mani Nag
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Elevate your #lifesciences operations with the Infosys CRM offering, which is seamlessly integrated with the Veeva CRM package. With capabilities across #datamanagement, regulatory compliance, multilingual labelling, and custom solutions, it is designed to reduce maintenance costs and enhance mobile enablement. Unlock the potential of your #CRM: infy.com/4eHTisg #InfyLifeSciences #BreakthroughsForLife
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#API #Pharma sales teams often receive quote requests for multiple quantities (ex. 1Kg, 2Kg, 3Kg, 10kg) of the same product. Capturing and storing this information in spreadsheets or elsewhere is redundant, time consuming, and prone to data loss. Not to forget, the very tiring data entry process itself. With a few clicks in #Salesforce, your sales teams can change that! Capture multiple quantity quotes and sync the winning (or most likely) quote to close against inquiries at speed using #Salesforce. Go a step ahead and bring this together with data insights using #Salesforce Reports and Dashboards to report on won/lost opportunities. Take your data even further with #Tableau for even deeper insights and stunning visualizations. Reach out for a discovery session. Pavan Kumar Veeravalli Mani Nag Asha Kallepu Panduga Priyadarshini Ravali Gudep Ranga Rao , M.Sc(Tech), DBA, PMP, CISA Bharath Gudep #salesforce #tableau #crm #analytics #api #pharma #manufacturing
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🚨 Major CRM Shift on the Horizon within the Life Science Industry 🚨 With Veeva Systems announcing their split from Salesforce (SFDC), over 90% of life sciences companies are expected to transition their CRM systems within the next 3-5 years. This significant change will have wide-reaching impact across the industry. 🌟 To help you navigate this evolving landscape, we're hosting a two-part webinar series designed to prepare you for the challenges and opportunities ahead. Whether you're staying with Veeva, Salesforce, or considering other CRM options, this series is a must-attend! In this two-part webinar series, we’ll cover: ✅ Anticipated short-term and long-term operational changes ✅ Key implications for current CRM users ✅ Strategies to effectively manage these transitions ✅ How QPharma can support you through every step of the process 📅 Date & Time: Part 1 - October 24, 2024 - 1:00pm ET 🔗 Register Now to secure your spot at https://cvent.me/P4yeaV! Don’t miss out on this critical conversation—prepare your business for the future of CRM in life sciences! #LifeSciences #CRM #Veeva #Salesforce #Webinar #DigitalTransformation #QPharma #Innovation
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In the battle between Salesforce and Veeva, life sciences companies can expect and prepare for several changes. Some of the key preparation strategy can be : 1. Customization and Flexibility: Evaluate the level of customization needed. If extensive customization is required, investing in training for developers and administrators will be crucial. 2. Industry-Specific Features: Assess the specific industry needs and determine whether the pre-built features in Veeva align better with your requirements compared to Salesforce’s more general capabilities. 3. Data Management and Compliance: Focus on understanding regulatory requirements and ensure the chosen platform can support these needs effectively. Additional compliance training and audits might be necessary. 4. User Adoption and Training: Develop comprehensive training programs and user adoption strategies. Ensure that staff are well-versed in the specific features and workflows of the chosen platform. 5. Integration and Ecosystem: Map out existing systems and integrations to understand how they will interact with the new CRM platform. Invest in integration tools and expertise as needed. 6. Strategic Considerations: Cost Analysis, Vendor analysis and Future proofing. By preparing for these changes, life sciences companies can ensure a smooth transition and maximize the benefits of their CRM investment. #Veeva #VeevaCRM #Salesforce #SalesforceCRM #CRM #CustomerRelationshipManagement #PharmaCRM #LifeSciences #HealthTech #SaaS #CloudComputing #DigitalTransformation #TechCommunity #SalesforceAdmin #SalesforceDeveloper
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Choosing the Right CRM: A Comparison of Veeva Vault and Salesforce CRM Features #crmcomparison #veevavault #salesforcecrm #BusinessTechnology #crminsights #veevavault #salesforce #lifescience #pharma #itservices
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Great post and fully agree that this is going to be a major decision point for pharma and that the assessment and evaluation needs to begin now rather than later. This is not only an assessment on technology and the brand/vendor of the tool selected, but an important and much needed opportunity to review the commercial model for the next 10years or more. Discussion will start with the urgent question "what to choose" but the answer requires a discussion on the commercial model. In comments there are pro and cons for all types solutions and no doubt the biggest players are so because inspite of short comings and always being "too slow" they are evaluated the best option! It is not the tool with which you build your house - but the planning, skills and organisation that makes a good house. Start the discussions now - dream big - start small - organizations does not learn at the pace of individuals. #ExcellenceInExecution
One of the biggest decisions facing pharma companies right now: Veeva or Salesforce? At stake is a lot of money and the potential for a lot of headaches. For the unfamiliar: Veeva started as a cloud CRM service built on top of Salesforce that caters to life sciences companies. The two brands have been partners in the CRM business since 2007, but a year ago Veeva announced it would spin off from Salesforce starting in September 2025. Basically pharmaceutical and other life science companies like the ones I’ve been working with my whole career will need to decide whether to stay with Salesforce or go with Veeva to meet their commercial needs, and there’s a lot to consider. Notably, this month Veeva launched its new competitive offering called Vault CRM and began taking its first customers away from Salesforce. Some analysts think that Salesforce won’t be able to build a competing product, since most of the company’s growth recently has been through acquisition - not through developing their own products. Salesforce even eyed Veeva as a potential acquisition target as far back as 2016. What’s more, Salesforce can’t even launch a competing product until 2025, because of its original non-compete agreement with Veeva (in exchange, Veeva pays Salesforce a steady fee). And existing Veeva customers can still use the Salesforce platform through 2030. Veeva already has 47 of the 50 pharma brands worldwide as customers and topped $2 billion in annual revenue, so while it’s not a household name like Salesforce, it’s emerged as a major player in its own right. It is forecasting 18% growth in 2025 - in line with recent years - so it’s not expecting a drop in customer base. It’s expected that Veeva will migrate over its customers’ data and customizations, which could make a switch away from Veeva difficult. At the same time, it hasn’t faced a lot of competition in its relatively niche market, and that could change. It can be hard for smaller companies to compete against the goliaths, in any capacity. By market cap, Salesforce is 9x bigger than Veeva, and has a lot more resources. Salesforce is simply the default brand-name for a lot of companies shopping in this space; it dominates with a 22% CRM market share - more than the next four competitors combined. On the other hand, the Veeva business represented less than 1% of Salesforce’s revenue, so it may not be a priority. My advice: Even though the split is a bit more than a year from taking place, start reaching out to your reps now to see how it will affect you. The sooner you have a plan in place, the better; it’s a complex issue that should not be saved for the last minute, as tempting as that might be. How is everyone else handling this divorce?
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Clinical research is as competitive as ever, and recent regulation changes are making it even tougher. #CROs looking to streamline operations: sign up below to join #teamVFP and #Certinia on June 18th in Boston to learn how Salesforce and Certinia #PSA can help you regain your competitive edge!
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