Bhavna Wadhwa’s Post

Rav Bharania and Pegah Babaie are enabling deep personalization of offers and customer experience at Scotia, hence its a real privilege to share the stage with two leaders driving such cutting edge work. We'll talk about the nuts and bolts of delivering personalization at scale in a regulated industry, and what it takes to drive real change. If you're interested in a session that goes beyond the talking points and plunges deep into the topic – then swing by.

The ATM market is poised for exponential growth, driven by the increasing demand for secure, faster, and more convenient banking services. According to a recent report, this surge highlights the critical role ATMs play in modern banking: https://lnkd.in/ewWveZkD As someone deeply involved in the financial sector, I see immense potential for credit unions to leverage this trend by customizing ATM solutions to engage more effectively with their customers. Customizing ATMs to reflect your credit union’s branding and values can transform them into powerful engagement points. By focusing on these enhancements, credit unions can not only meet but exceed member expectations, driving growth and loyalty. What steps are you taking to adapt to the evolving ATM market? Share your thoughts and strategies below! #ATMInnovation #BankingServices #CreditUnions #MemberExperience #FinancialGrowth

🚨 Are commercial banks losing customers without realizing it? A recent Datos Insights report by David O'Connell reveals a critical gap in the industry. https://lnkd.in/gFncE4r8 Key findings: ◾ Only 3 vendors offer modern predictive features to combat customer churn in #CommercialLending. ◾ Most banks still rely on outdated methods, putting them at risk. ◾ A cultural divide exists between lenders and cross-sellers, hindering effective churn prevention. Our comprehensive study, covering 31 vendors in commercial banking, loan origination, and data services, showcases how Abrigo, Identifee, and nCino, Inc. are changing the game in #CommercialBanking attrition detection. #CustomerRetention #BankingTech #FinancialServices

🚨 Insider scoop from #NFW24: While many banks are still searching for how to harness the full potential of Open Banking, Monthio is already making it a reality. We’re the missing piece they’ve been looking for. At #NFW24, Danske Bank  highlighted how Monthio has been integral to transforming their approach. As Christian Bornfeld shared, today’s customers demand: convenience, a holistic approach, personalization, and proactivity. And with Monthio, they’re able to deliver on those promises seamlessly. Together, we’re raising the bar for what’s possible in finance. #OpenBanking #FintechInnovation #DanskeBank #FutureOfFinance

🔒 Discover how Erste Bank und Sparkasse sustained outstanding customer experience, achieved positive business outcomes, and remained fully compliant with regulatory standards. 🤝 Read about our partnership and download the case study here: https://loom.ly/xMh1Gok. #PSD2 #RegulatoryRequirements #ACS #3ds #CustomerExperience #ErsteBank

I'll be at MRC | Merchant Risk Council in Vegas next week talking about the latest trends in subscription growth and management, the demand for an aggregated experience to manage subscriptions in one place, and how banking channels are meeting this demand. Meet me there!

The fight for account holders and core deposits is intensifying. With the surge in digital banking capabilities and evolving customer expectations, community banks and credit unions are seeking innovative strategies to not only increase their market share but also enhance their checking account offerings. We will do a deep dive into the current competition for account holders and core deposits, and describe how to identify and target prospective account holders. And of course, your account acquisition program is only as good as your front staff is at explaining your account offerings! Discover training strategies that equip your team not only to meet but exceed account holder expectations. Don't miss this eye opening webinar! Sign up today #coredeposits #increasemarketshare #directmarketing https://okt.to/LuxBSs

At BOC, we’re constantly adapting to the ever-changing banking landscape. Why does that matter? Because when we find better ways to bank, you benefit—with better rates, advanced technology, and exceptional customer service. At the end of the day, nothing is more important to us than serving our customers. #BOCBank #BankBetter #LocallyOwned #PanhandleBanks

The #privatebanking landscape is shifting, resulting in changes in how banks leverage technology and collaborate with providers to meet goals, according to Shabi Shafei, IT Lead, ABN Amro & Marlou Jenniskens, Managing Director, Digital Wealth Products of ABN Amro. In her interview with Finextra at #TCF2024, she explains how banks like ABN AMRO adapt their products and offerings to meet these shifting expectations. Get more insights from Shabi here: https://lnkd.in/d898tk_f

The #privatebanking landscape is shifting, resulting in changes in how banks leverage technology and collaborate with providers to meet goals, according to Shabi Shafei, IT Lead, ABN Amro & Marlou Jenniskens, Managing Director, Digital Wealth Products of ABN Amro. In her interview with Finextra at #TCF2024, she explains how banks like ABN AMRO adapt their products and offerings to meet these shifting expectations. Get more insights from Shabi here: https://lnkd.in/gU2cfaeX