Binoy Kumar Thapa CHA®’s Post

Explore in our recent newsletter how boutique hotels without F&B outlets can elevate culinary offerings for their guests!💡

Our Hospitality Trends Guide 2024 is your key to staying ahead in the dynamic world of restaurants, pubs, bars, and hotels. Dive into the trends shaping the industry's landscape. Download your FREE copy today! 🍽️📈 https://ow.ly/2tI050RJsEK #HospitalityTech #HospitalityFuture #IndustryInsights #ServingHospitality

Curious about how the festive trading season played out in the #hospitality industry? 📈 Or perhaps you've been keeping an eye on our renowned Hospitality Workforce Report for the latest #WorkforceTrends? 📊 Here's a sneak peek 👀: While headcount has decreased, the outlook for festive trading is surprisingly positive! 🎉 If you want to be among the first to receive Fourth's Hospitality Workforce Report, make sure you're subscribed. Click the link in the comments below to stay in the loop. 📥 #HospitalityTrends #Restaurant #Hotel #Pub #Bar

"How was your stay with us?" - BORING. Want to get honest feedback from guests about their stay at your hotel? ↓ Here are some examples of what your staff can ask instead ↓ - How comfortable was the bed in your room? - How was breakfast today? Have you tried one of the new dishes on the menu? - Did you enjoy dinner at our restaurant last night? (if you know they booked a table at your restaurant) - Did you have fun at the X tour or Y activity we booked for you and your family? What did you enjoy the most? - What can we do on your next stay to make your experience even better? #Improve your guest's experience by asking the right questions. I hope this helps. PS: Ask questions about new services you offer or new menus you launched, to understand if they're successful; or about typical areas of complaints. PPS: Don't wait and ask for feedback only at check-out. Ask during the stay, much better to find out about guest's issues immediately and solve them before they leave your hotel. What does your staff ask to get honest feedback from guests? #hotels #hotelmanagement #guestexperience #customerfeedback @hodostraining

#HotelivateReleases 𝐎𝐧 𝐓𝐡𝐞 𝐌𝐞𝐧𝐮 𝐓𝐨𝐝𝐚𝐲 – 𝐅&𝐁 𝐏𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲 In the dynamic landscape of the hospitality industry, F&B operations stand out as a vital component contributing significantly to a hotel’s financial success. From fine dining restaurants to casual cafes, bars, and room service, F&B services represent not only a substantial revenue generator but also a critical element in guest satisfaction and overall experience. But very few talk 𝐅&𝐁 𝐩𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲. The main focus, especially by hotel brands themselves, is on revenue generated, not profitability. 𝐒𝐨 𝐇𝐨𝐰 𝐃𝐨𝐞𝐬 𝐎𝐧𝐞 𝐈𝐦𝐩𝐫𝐨𝐯𝐞 𝐅&𝐁 𝐏𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲? Want to know? 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 𝗵𝗲𝗿𝗲👇 https://lnkd.in/gxzRNfnG 𝗼𝗿 𝗮𝗰𝗰𝗲𝘀𝘀 𝘁𝗵𝗲 𝗹𝗶𝗻𝗸 𝗶𝗻 𝗯𝗶𝗼 👆 #HospitalityConsulting #Hotelivate #hospitality #TravelandTourism #HospitalityInvestment #SouthAsianHospitalityTrends #HospitalityInvestmentOpportunities #HospitalityInvestmentAsia #hotelmanagementcontract #hoteldevelopment #hotelreports #hotelindustry #hotelresearch #FoodForThought

The old school way of looking at hotel F&B is over Because things like this just don't fly anymore; --> "Our in-house guests want..." --> "But what about breakfast" --> "Dial '0' for to Room Service" --> "This is our all day dining restaurant" Instead you have to change your mindset like this; --> Build for the local community --> What about lunch and dinner too? --> Make ordering easy, add a digital option --> Create engaging stories Forget what you've always done Choose to think differently Who agrees 🙋🏼♂️ #innovation #thinkdifferently2024 #hospitality #hotels

It is essential for hotels to keep up with the latest trends in hospitality to maintain that business advantage. Focusing on well-being health orientated dining options is a great way to set yourself apart from competitors and create that 'real' brand loyalty. Innovative dining experiences lead to positive reviews, repeat bookings, and word-of-mouth recommendations from satisfied guests. 😊 We are in the pleasing business! Investing in exceptional dining experiences can increase revenue for your food and beverage outlets. Of course it is equally important to have a great team of people passionate about that 'very special' hospitality experience. Emphasising well-being in dining options aligns with the trend of health-conscious travel, appealing to guests who prioritise nutritious and balanced meals during their stays combined with that 'spa like' experience too! Creating memorable dining experiences encourages an emotional connection between guests and your brand, encouraging repeat visits and enhancing your hotel's reputation within the hospitality industry. Investing in new and exciting dining experiences enhances guest satisfaction and the long-term success and reputation of your hotel. #hotels #luxuryhotels #boutiquehotels #guestexperience #hotelinvestment #Hotelmanagement #Hotelhospitality #Hospitalityinnovation #wellbeing #wellness

TURNING THE TIDE In the world of hospitality, our true measure of excellence isn’t found in flawless service, but in how we handle the inevitable challenges. A negative experience, when handled with care and empathy, can become the story your guest proudly shares—about how you turned their day around. These moments of recovery aren't just about fixing problems; they are opportunities to create deeper connections and lasting loyalty. How do you turn challenges into opportunities? Share your thoughts or experiences below—let's learn from each other’s stories. #DSWHOSPITALITYCONSULTANT #hotel #restaurant #FineDining

Check out my recent article on "Culinary Trends" in the hotel Industry.

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