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What to Look for in a Good Customer Service Representative https://bit.ly/3xy2Ar3 Each customer service representative on your team plays a vital role in the success of your business. They work directly with customers, providing support, solving problems, processing orders/payments, and selling products and services. Customer service representatives are the front line of reputation and quality. Which is why it’s so important to hire good ones!  To find truly excellent customer service representatives, you’re looking for someone to elevate your business, increase your customer base, and keep that base returning for more. And we’re here to help! This week, let’s talk about how to attract top customer service talent and how to choose the best overall fit for your company.  Clearly Define Your Expectations  Any time you’re hiring a new employee, it’s critical to clearly define what the role will involve. For customer service representatives, these expectations should include precise job duties, as well as the necessary skills, credentials, and experience needed to be successful. Defining this in advance will give you a strong picture of the kind of candidate you should be looking for.  Use this list as a guide, but don’t be too wedded to it. You want to make sure you’re...

Great tips for interviewing and hiring your next customer service team member. Check out our blog!

How much money does a customer support manager make? Let me share a little thought on what a customer support manager earns annually. it's amazingly enough to see that this set of persons are making good money 🤑🤑 Base salary varies by location, company, and experience, but there are some trends to note: For roles based in San Francisco the average salary for customer support specialists is anywhere from 🤑$30k to $70k per year, while people managers may make anywhere from $60k to $160k per year. For roles based in New York, the average salary for customer support representatives is between 🤑$20k and $90k per year, while people managers may make anywhere from 🤑$50k to $140k per year. For roles based in Austin the average salary for customer support agents is between🤑 $20k and $75k per year, while people managers may make anywhere from 🤑$45k to $130k per year.... money money money. I hope you know now that customer support manager aren't just managing life, there are also make good money for themselves. source: hobspot I will be dropping other exciting write ups on Customer satisfactory and Feedback. stay Blessed... #customer #customerexperience #customercare #newcareeropportunities #jobapportunity

Setting up a customer service team is a pain in the a##. I'm joking. Half joking. It's a lot of work. Here are the overall requirements.. #1) Hire customer service representatives. #2) Have the right tech in place. #3) Train, manage for performance. #customerservice

Skills To Look 4 When Hiring for Customer Support Specialist 1. Emotional Intelligence 2. Good Communication 3. Resourcefulness 4. Passion

We are hiring a Customer Service Representative. If you are interested and you have a great experience in the Customer Service field, follow the link to apply #CustomerService #CustomerExperience #CustomerSupport #CustomerSatisfaction #HelpDesk #CustomerRelations #CustomerCare #ClientServices #SupportTeam #ServiceExcellence #CallCenter #CustomerFeedback #ProblemSolving #CustomerCommunication #CustomerFirst #CustomerInteraction #ServiceDesk #CustomerSuccess #EmpathyInService #CustomerRelations

Growing as a Customer Service Rep Being a customer service rep has taught me so much, especially about turning free trial customers into loyal ones. It’s all about exchanging value and making people happy. Here are some things I’ve learned — Knowing Loyal Customers: It’s important to spot and take care of our loyal customers. They stick around and often spread the word about how great we are. — Handling Different Behaviors: Every customer is unique. Whether they’re upset or need extra help, understanding their behavior and responding kindly can turn things around. — Managing Different Attitudes: I’m still figuring this one out, but treating each customer with respect and a personalized approach goes a long way. — Making Customers Happy: Our main goal is to make customers happy. Happy customers come back and tell others about us. — Turning Free Trials into Big Accounts: Free trial customers can become our biggest clients with great support and service. In the end, it’s all about the amazing efforts of customer service teams. We’re not just fixing problems; we’re building lasting relationships and helping our businesses grow. And thanks to the Digital Witch Support Community for helping me learn more about customer service support! Cheers to all the awesome customer service pros out there! #CustomerService #CustomerExperience #CustomerSuccess #ClientRelations #LoyalCustomers #BusinessGrowth #ValueExchange #Hiring #JobSeekers #CareerGrowth #Recruitment #CEOs #HiringManagers

💠 Do you know who you are? Can you proudly say who you are? 💠I am a customer service specialist,and I help companies build a #positive relationship with #clients 😊. 💠Be proud of who you are,you know what you went through to be where you are,be proud of your role,own it, do it with passion. 💠Have a lovely day. #passionatecustomerservicespecialist #Customerserviceadvocate

If you wish to be a customer service representative, here are few things you should know about customer service. These are your roles/duties as a customer service representative. 1. Ability to help customers find products or services. 2. Advising customers on the products that are most suitable for them. 3. You must be able to find answers to customer questions about your products or organization. 4. You should be able to give your customers advice on how to use your products or services. 5. Help customers complete a purchase. 6. Responding to after sales queries. 7. Receiving and resolving customer complaints. If you can effectively carry out these roles, you'll not struggle in your career as a customer service representative. I hope you found value? Reminder. I'm available to work with you as a Customer Support Specialist to provide help and support to your customers. I also offer Executive Virtual Assistant services while you work on bigger tasks. #customercare #customersupport #executivevirtualassistant #virtualassistantservices #virtualassistant #virtualassistantforhire

After creating your product and advertising your product. Who is your sales rep/customer care support that represents your company? They are the first point of call. Clients look up to them to answer questions and explain in clear terms about the products/services. Are they patient enough to answer every question thrown at them no matter how silly those questions may sound? Who you employ as a customer rep/customer support also determines if you will have a returning /satisfied customer. An entrepreneur told a story of how her customer support person was being rude to intending clients. She was not aware for a long time until someone commented on her business post. More persons supported the comments that it was true. She did her investigations by sending a DM to each person who commented and liked the comment of the aggrieved customer. While rendering the best service/product, do well to get an Emotionally intelligent Customer Support person for the role. If you're looking for a customer support professional who can deliver excellent service with EQ, I'd love to hear from you🤝 I am Commander Lucky O. your EQ customer support professional. #mondaymotivation #customerservicejobs #customerisking #salesandmarketing