Bioniks’ Post

We Are Hiring  Job Title: Data Entry Operator   Location: Tariq Rd, Karachi Working hours 9:00 am to 6:00 pm Job summary: The operator is responsible of managing incoming and outgoing calls, sending emails, handling inquiries, and ensuring a positive communication experience. This role requires excellent communication skills and the ability to manage multiple tasks efficiency. • Key Responsibility: Call Handling: Answer incoming calls promptly and courteously, providing accurate information about services. Issue Resolution: Addressing and resolve any issues or complaints raised by callers, escalating complex cases to the appropriate department or supervisor as needed. Data Entry: Accurately log call details, and maintain a database of inquiries and responses. Emails: Sending emails to consumers to inform them about what Bioniks does. Reporting: Providing regular report on call activities, including call volumes receive accurate and up to date information. Confidentiality: Handling sensitive information with confidentiality • Qualification  Inter or diploma equivalent  And relevant pervious call center or customer service experience. • Skills  Excellent in verbal communication  Data entry skills  Strong listening skill  Proficiency in using call center software  Ability to multitask • Working condition  Full-time job, with job rotating shift that may include evening and weekends  Salary: Based on experience Interested candidate should send their email to hr@bioniks.org cc: zeeshan@bioniks.org or send their cv on our WhatsApp number 03303562110