Blue Cross Blue Shield of Arizona’s Post

Today’s my five-year Brightflag anniversary! Five years is a good chunk of time, but it’s hardly unusual for Brightflag: there are (checks notes) 21 members of the team with more tenure than me! Talk about thinking long term… Here are five standout moments from my tenure so far, one from each year, plus a bonus moment to kick off the sixth: 1️⃣ May 6, 2019: My first day at Brightflag! Looking back at my calendar, I got a lot done, even though it was a holiday in Ireland. I prepped for #CLOC, which was the following week; spoke with a few vendors about putting foundational revenue tech in place; met with a sales rep to walk through their pipeline; and interviewed two people with whom I’d previously worked, both of whom ended up joining the team. 2️⃣ March 13, 2020: Our “WFH test day”, which of course ended up lasting for a long time. I led an all-hands and spoke for 15 minutes about what I thought Covid was going to mean for us, and how we would successfully navigate it. I recently rewatched the recording and consider this meeting to be my proudest moment at Brightflag to this today. Maybe one day I’ll share the unedited recording on LinkedIn. 3️⃣ December 9, 2021: The first Legal Operators holiday party in San Francisco, which was my first post-Covid event. This was transformational: it introduced me to many people now at the center of my legal ops network, and spurred me to become active on LinkedIn. I devised most of Brightflag’s marketing philosophy during this event and in the days immediately after. Thanks again, Colin! 4️⃣ April 20, 2022: When I had the idea to run a legal ops compensation survey, I thought we’d get 50 responses at the most. You can imagine my reaction when we ended up receiving almost five times that. It’s since become a milestone in the legal ops calendar (2024 marked its third year) and Brightflag’s highest-impact contribution to the community (after our software and customer service, of course!). 5️⃣ May 16, 2023: My second week at Brightflag was #CGI 2019, and the most common thing I heard was, “Brightflag is that little #AI startup, right?” Fast-forward four years and we lit up the Las Vegas Strip—literally—with our 180-foot-tall billboard. There have been so many milestones on our growth journey over the years, but this was probably the most tangible. It was certainly the most visually stunning! 6️⃣ May 6, 2024: At #CGI2024, we’re trading billboards for impact. Ask Brightflag, our AI-powered conversational user interface, is our most exciting product launch ever. It truly unlocks the full power of the data and workflows in Brightflag so every member of a legal team can move faster and with greater confidence. I’m so excited to preview it this week—and to have more than 50 opportunities to do so! #legalops #legaltech #genai

There was something quite unusual about our Monday morning meeting this week… 🤡🎉   Bluebird's 'accountant' Anton joined the team to verify the record-breaking numbers from May:   🚀 Our best month in Bluebird history 🚀 Assisted our customers in hiring over 30 employees and supported SaaS professionals in their career moves 🚀 Received 20 five-star reviews on Google this month, bringing our total to 135+ ⭐⭐⭐⭐⭐   No wonder Anton thought these incredible numbers were a glitch in the matrix! Kudos to the Bluebird team! 👏   #RecordMonth #BluebirdRecruitment #SaaSRecruitment #BluebirdCulture

In the whirlwind of events and innovations that define CloudFest and its hackathon, it's the human stories that often leave the deepest impact. This year, one such moment came from meeting Vanessa Nalugya, a remarkable young woman who has woven herself into the very fabric of our community over the past week. Seeing Vanessa and Alain share the stage was a highlight for many, including myself. It was a poignant reminder of the powerful connections and transformations that can occur in the tech space. Vanessa's presence, talent and spirit have made her a beacon of inspiration for anyone lucky enough to engage or work with her at the hackathon and beyond. Vanessa, you are not merely aspiring to be an inspiring woman; you already are one! Your journey is a testament to the impactful work being done through initiatives like the Groundbreaker gGmbH Talents program. For anyone ever questioning the value of such initiatives, Vanessa’s story is a resounding affirmation of their importance. As we look to the future, I am filled with anticipation for the amazing achievements Vanessa and all the other amazing women in Uganda will undoubtedly accomplish. Their journeys remind us of the power of supporting and believing in the potential of young talents, no matter where they come from! Thank you for sharing your journey with us, Vanessa. Your story is not just one of personal achievement but an inspiration that lights the way for others. Here's to the incredible paths you will forge and the inspiration you will continue to be for all of us in the tech community and beyond - and all over the world! 🌍💜 #GroundbreakerTalents #WomenInTech #TechCommunity #DiversityandInclusion #CloudFest #CFHack #CFHack2024

🎉 #Kubernetes turns 10! 🎉 To celebrate, Alois Reitbauer spoke with The Register in the piece, "K8s celebrates KuberTENes: A decade of working together." In her latest blog, #Dynatracer Kristy Campbell highlights some key takeaways from this article. Check it out, here!

You never stop learning in life. It doesn't matter what you have done, seen, or accomplished. You never know it all. The best way is to learn from others who have accomplished what you want to accomplish. Big thanks to Nathan Latka for getting some of the best SaaS founders in the world in the same room to learn from at SaaSOpen → May 11th, 2025 (Austin). I definitely learned a few new nuggets the last couple days! I highly recommend getting away from work to do these types of events. Join the next SaaSOpen → 100 post revenue CEO's → 4 publicly traded CEO's → $4b in combined ARR → May 11th, 2025 in Austin → Early bird here: https://lu.ma/S2025

Make your knowledge a product. Your customers will thank you. Working for SaaS companies, one of the products that companies invest in LEAST is their knowledge. Our Circle team LOVES each and every community powered by Circle. So much so, that over the past few months, we’ve invested in our knowledge library to ensure every community is successful on Circle. This is not just a knowledge library, though. Our purpose built bot helps Circle-powered communities find exactly the right answers they’re looking for — just type your question and we’ll help you out. Think of the Circle knowledge bot as your virtual success coach. Check out our world class knowledge base and learn how you can scale your community on Circle by checking out our brand new knowledge base below 👇🏻

Learn about career paths in the technology industry from a panel of HashiCorp Solutions Engineers and Solutions Engineering Leaders in this upcoming webinar: https://hashi.co/43qJQoQ

“At Generation, we select our learners based on their motivation and intrinsic skills rather than prior experience or diploma. This allows wide access to everyone who wants a life-changing career, regardless of where they are right now.” Minh Huy Lai, Generation Europe COO. And it's how people like Deepika - who was able to launch her #CareerInTech after a long break by joining Generation Ireland's AWS re/Start program - can improve their lives through meaningful employment. Find out more in this Silicon Republic article 👇 https://lnkd.in/dncXPhwf

Reflecting on my fifth masterclass in nine months. Today is a slower day, but a day I revel in. It's a chance to move at my own pace, appreciate the journey, and celebrate the incredible individuals I have the privilege to work with. From conquering tech challenges to navigating nerves, each session brings growth and gratitude. Thank you to the gorgeous souls who joined yesterday. Interested in joining the next one? DM me for more info. #MasterclassMilestones #Gratitude #ReflectAndCelebrate"

Two months ago, I embarked on an exciting journey into the world of technology, joining an incredible SaaS company. As I pause to mark this milestone, I'm overwhelmed with gratitude for the wealth of experiences and learning opportunities that have come my way. Every day has been a new adventure, filled with challenges to overcome and victories to celebrate. The learning curve has been steep, but so rewarding. Here's to embracing every challenge, seizing every opportunity, and continuing to grow, both personally and professionally. #SaaSJourney #LearningAndGrowing