In part two of our four-part Affordability of Care series, vice president of customer experience Matt H. shares his insights on how Blue Cross works to maximize member experience while keeping health care costs in check. Read more: https://bit.ly/45KDx0r
Blue Cross and Blue Shield of Minnesota’s Post
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At Elevance Health, we believe it’s possible to make healthcare more personal. In fact, technology helps customer care teams anticipate needs and make recommendations. Learn more. #consumercenteredhealthsystem #digitalhealth #healthcareinnovation #digitalsolutions https://ow.ly/1fnv30sEqs0
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In today's dynamic healthcare landscape, maintaining and building consumer confidence in post-acute care is essential in transforming patient experiences and outcomes. Read our latest #blog with Amanda Hannan, customer success manager, to discover five strategies to build consumer confidence in #postacute care: https://bit.ly/4b20rTn
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Quick read of 5 strategies to build consumer confidence in post-acute care.
In today's dynamic healthcare landscape, maintaining and building consumer confidence in post-acute care is essential in transforming patient experiences and outcomes. Read our latest #blog with Amanda Hannan, customer success manager, to discover five strategies to build consumer confidence in #postacute care: https://bit.ly/4b20rTn
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Patient experience now begins with just a click. And patients’ digital journeys are what shapes their perceptions of care even before they have their first appointment. Discover how this year’s CX trends are reshaping the way patients find care and make healthcare decisions in our latest blog from our Chief Experience Officer Chrissy Daniels, MS: https://lnkd.in/g2Zn7jxe #PatientExperience #PX #CX #CXinsights
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Are you looking to transform your service users' outcomes? 🌟 Do you want to streamline the creation of comprehensive personalised care plans? 🤔 Check out our latest blog post to explore how digital care plans can streamline care planning and transform service users' outcomes https://lnkd.in/e5mSDA9X 💡 #DigitalCare #CareOutcomes #DigitalTransformation
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Healthcare patients are now taking a more active role in their care and becoming valuable advisors. Patient engagement is a cost-effective strategy that helps understand customer experiences, leading to improved outcomes. #PatientExperience #PatientEngagement https://bit.ly/3VG8U9u
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Driving the delivery of excellence in Healthcare (Patient) Experiences (PX) that makes Premise Health Different, on Purpose.
Key takeaways from Press Ganey latest #consumerexperience report: 1. Google is the main search engine for healthcare consumers. 2. Healthcare consumers value access to provider reviews and feedback and base their healthcare next moves on these. 3. Healthcare organizations that share their patient satisfaction findings online and offer platforms for reviews will have an edge in this market. 4. Healthcare consumers have a grasp of their healthcare experience being a continuous journey v. points of contact. Exciting times ahead for #patientexperience #memberexperience in #healthcare that starts with #digitalfrontdoor opportunities and continues all through the #patientjourney. #premisehealth
Patient experience now begins with just a click. And patients’ digital journeys are what shapes their perceptions of care even before they have their first appointment. Discover how this year’s CX trends are reshaping the way patients find care and make healthcare decisions in our latest blog from our Chief Experience Officer Chrissy Daniels, MS: https://lnkd.in/g2Zn7jxe #PatientExperience #PX #CX #CXinsights
Consumer experience in 2023, and its critical role in PX
info.pressganey.com
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Are we finally reaching a tipping point for value-based care? This discussion yielded some important insights for driving a more seamless transition to modern care delivery models. Check out the article: https://optumin.co/xw2rkx
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Join us on March 14th for a webinar on elevating healthcare through user experience! Ton Hermes a great Digital Workspace Strategy Director from my team will drive you through employee experience transformation in healthcare to free lot of healthcare people time for patient care. #healthcare #patient #care #improve #digitalworkspace #EUCBestTeam #WorkspaceONE #Horizon #Anywhereworkspace
Join us on March 14th for a webinar on elevating healthcare through user experience!
advocacy.vmware.com
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Founder | ENT Center | Breathe & Brew | My Allergy Score | Provider Autonomy | ENT Doc | Independent practice zealot | Making Connections
Relief Reimagined: What if the patient experience was different? It's exciting to show a new chapter in our delivery of care, one where relief is treated and reimagined. Dive into our latest video to see how we're transforming patient care. 🎥🌟 🛋️ Picture this: a waiting room that feels more like your favorite café than a clinical space. Our innovative approach turns waiting times into moments of relaxation and warmth, redefining the meaning of patient comfort. 🤗 From the moment you step in, you're welcomed into an atmosphere brimming with warmth and friendliness. Our mission? To help patients find a breath of fresh air (replacing the anxiety and coldness often associated with medical visits with a sense of belonging and care.) 🔎 Technology, understood. Simplified use of healthcare technology ensures that every piece of information is clear and accessible. Navigating your health journey feels less like decoding a mystery and more like having a conversation. Come on a journey that shows how we're implementing these ideas, creating a practice where each visit is an experience to look forward to, not just an appointment on your calendar. #ReliefReimagined #HealthcareRevolution #PatientCare #InnovativeHealthcare
