Michael Blumberg’s Post

Tip #3: Sample stickers should contain the most important elements that influence customer decisions. And stickers on shipping boxes help in the customer's purchase path.

Avoid the #1 mistake in extended warranties and service contracts! In today's competitive manufacturing landscape, understanding your customers is vital. A common pitfall? Many companies think they know what their customers want, but are they listening? Ignoring customer understanding can lead to misaligned offerings, resulting in low sales and decreased satisfaction. But there's a way to turn this around! Here’s what you need to do: - Conduct in-depth market research and customer surveys to understand your customers' pain points and preferences truly. - Analyze data to identify the customer segments most likely to engage with your warranties and service contracts. - Actively seek feedback from those who have purchased your extended warranties or service contracts to improve your offerings and enhance loyalty. At Blumberg Advisory Group, we understand the importance of aligning your extended warranty and service contract offerings with customer needs. Our Extended Warranty & Service Contract Audit is designed to help you avoid these critical mistakes and unlock your business’s full potential. Don’t let assumptions drive your strategy. Contact us to tailor your offerings to your customer’s real needs. Check out our brochure to discover how to elevate your warranty and service contract strategy! #CustomerUnderstanding #ExtendedWarranty #ServiceContracts #MarketResearch #BlumbergAdvisoryGroup

How to become the first choice for the customers

"Your price is DOUBLE of others" - A common hearing. Apart from offering discounts and coming to a mutual ground, it's crucial to communicate the value proposition of your product or service. Clearly outline the unique features, benefits, or superior quality that justifies the higher cost. Emphasize aspects like reliability, customer support, or exclusive offerings to demonstrate why your price is reflective of added value, potentially shifting the focus from the numerical comparison to the overall value provided. #ValueOverPrice #QualityMatters #PriceVsValue

Avoid the #1 mistake in extended warranties and service contracts! In today's competitive manufacturing landscape, understanding your customers is vital. A common pitfall? Many companies think they know what their customers want, but are they listening? Ignoring customer understanding can lead to misaligned offerings, resulting in low sales and decreased satisfaction. But there's a way to turn this around! Here’s what you need to do: - Conduct in-depth market research and customer surveys to understand your customers' pain points and preferences truly. - Analyze data to identify the customer segments most likely to engage with your warranties and service contracts. - Actively seek feedback from those who have purchased your extended warranties or service contracts to improve your offerings and enhance loyalty. At Blumberg Advisory Group, we understand the importance of aligning your extended warranty and service contract offerings with customer needs. Our Extended Warranty & Service Contract Audit is designed to help you avoid these critical mistakes and unlock your business’s full potential. Don’t let assumptions drive your strategy. Contact us to tailor your offerings to your customer’s real needs. Check out our brochure to discover how to elevate your warranty and service contract strategy! https://buff.ly/3NTgngv #CustomerUnderstanding #ExtendedWarranty #ServiceContracts #MarketResearch #BlumbergAdvisoryGroup

Here are 3 tips for reducing support inquiries in your brokerage:   1.) Provide 24/7 LTL pricing access for your clients. 2.) Deliver electronic tracking through our #TMS. 3.) Keep shippers informed on load level details through shipment notes.   Are you using your customer portal to help improve your customer experience? If not, shoot us a message for a demo.

The Advantages of a Custom Recall Department Webpage Maintain Control of Your Customer Relationships Whenever a customer leaves your website to check for recalls on a manufacturer’s site, you risk losing them to a competing dealership. Learn more: https://lnkd.in/gB6yT3GD

Are you happy with your supplier? Are you getting your products in 2 weeks or less ? Do you have the best customer service ? IF your answer is no to any of these or more consider reaching out to myself and The Mid York Press. With digital capabilities for short quick runs to offset and so much more we could be the answer you have been looking for. Let me know how we can help.

1) The customer is always right 2) The customer is never right 3) The customer is sometimes right 4) What's a customer #thecustomerisalwaysright #thecustomerisalwayswrong #whatsacustomer #businessmyths #youropinion

Checklist for handling objections to increase conversions: 1) Highlight product value to justify pricing 2) Provide clear return policies and guarantees 3) Display trust seals and customer testimonials 4) Provide an FAQ for common concerns 5) State shipping costs and times