Bolt’s Post

Brick-and-mortar retail stores are struggling to keep up with e-commerce due to the simplified shopping experience the channel provides. But the glory days of in-store shopping don't have to be behind us. Check out Chain Store Age for GK's Orit Bar-Ad's advice on how stores can move at the speed of digital shopping: https://ow.ly/cFiW50S0q8X #retail #ecommerce #retailinnovators

Feeling lost in the crowded eCommerce market? One-size-fits-all shopping experiences are a thing of the past! Hyper-personalization can transform your business. Dive into our latest blog post to discover the significance of hyper-personalization, its advantages, and how to get started. Read it here: https://lnkd.in/gcZY84HD #ecommerce #retail #hyperpersonalization

E-commerce shopping has highlighted the differences between shopping online and in-store. Spanning that distance is the challenge of virtually all modern retailers. 🌉 Bridge the gap by prioritizing key elements of the in-store experience: https://hubs.la/Q02Jt26K0 #InStoreRetail #BrickAndMortarStores #CustomerSatisfaction

How can brick-and-mortar stores compete with their online retailer competitors? If your main operations are in a physical store, your team should focus on building a unique customer experience in person. Check out these tips: #OnlineRetail #BrickAndMortar https://lnkd.in/gxZvFZJt.

Most customers in DTC retail judge your business on how quickly they can get the product, and how easy it is to return the product. Amazon has shown us that customers are willing to pay a little more if they can get it quickly and without hassles. Check out our latest post for some tips on how to live up to the expectations of an increasingly demanding customer base! #ecommerce #ecommercetips #shopify #adobecommerce #magento #retail #sameday

🔍🛍️ Overcoming cart abandonment is a major challenge in e-commerce. With over 70% of shoppers abandoning their carts, understanding and optimizing the checkout completion rate becomes crucial. Our article breaks down this vital metric and how continuous monitoring can reveal customer preferences and pain points. 📊 👀 Dive into our comprehensive guide to enhance your checkout experience and drive conversions. Check it out now! https://bit.ly/3Si7MXs #retail #revenue #shopping #CartAbandonment #ecommerce

Retailers are using their supply chain and logistics capabilities to stay ahead of the competition, causing shoppers' expectations to soar. According to recent studies, 39% of shoppers say they can't live without online shopping, and only 20% are willing to wait more than 8 hours for their online purchases to arrive. In other words, shoppers demand effortless experiences and expect retailers to provide innovative solutions for seamless experiences, regardless of how they shop. Carl Rysdon of Ricoh Retail offers valuable insights into the new customer experience landscape. https://lnkd.in/duJ_W9M7

The Retail Week Shopper Unlocked report gives a fascinating insight into why 70% of baskets are now abandoned. But how can you fight back to stop that revenue vanishing? 🗑 Here, we take it a step further to give practical ways to do just that. 🚀 Delivery and returns are seen as the biggest issue. So, is it more cost-effective for you to give 15% off an order, or discount a delivery charge now and for the next purchase? 💳 Get more insights from Lauren Heckman RedEye here: #abandonbasket #ecommerce #retailmarketing #revenue

Would you ditch where you shop for a checkout-free experience? If yes, then you’re not alone. Customer demands relating to how and where they shop are changing like never before. This puts the onus on retailers to stay ahead of the curve and remain connected to digital ID solutions that can help retain and attract shoppers. Check out our latest research for more: https://avydn.co/48VIFzb 🛍️🏪 #FrictionlessShopping #FutureofRetail

📍Selfridges 🛍️Online vs in person shopping🛍️ In a world where online shopping was expected to dominate, there is an underlying resurgence in the appeal of in-person shopping for the following pitfalls of ecommerce: 😭Long delivery times and delays 🎁Lost packages 📈High delivery costs 🤡Complicated returns process Sure, ecommerce has brought convenience and speed to our lives, but there’s a price we pay. These problems can often turn the excitement of online shopping into a frustrating experience… hurting customer retention and loyalty. Just when we thought retail was on its last legs, we're reminded that sometimes it’s just easier (and quicker!) to pop into a store and get / return what we need. So it’s more important than ever to optimise the online shopping experience for both domestic and international customers. The returns process online can be a real hassle. Printing labels, paying for postage, and waiting for refunds—it all adds up to extra time and effort. Compare that with walking into a store like Zara, handing your item back at the front desk, and being done with it in minutes. Ecommerce brands, you’re still competing with retailers. The takeaway? If brands want to stay ahead, they need to offer premium experiences that match—or even exceed—the convenience of in-person shopping. Otherwise, brick-and-mortar might just have the last laugh🙀 #TheEcommerceOS #EcommerceEvolved #Retail #Ecommerce #Onlineshopping #Returns