BookBanquetRoom.com’s Post

What's one behaviour the pandemic shifted that still exists today? In ticketing, they're calling it ’late buying’ or ‘late decision making’. And according to plenty of industry sources, it’s here to stay. Pretty wild huh. A once in a lifetime event has flipped an industry normally super reliant on early hype, to one where customers are more and more comfortable leaving ticket purchase until the last minute. It’s partially a remnant of customers being burnt by last minute COVID cancellations, but also due to an emerging future where ticketing becomes more and more flexible (resale anyone?). What about you? Think it’s true? Are you ‘buying later’ when it comes to events and experiences? #ticketing #events #livemusic #festivals #product #innovation 

🚀 Revolutionise Your Bookings in 2024! (10-Minute Webinar 🎬) January poses significant challenges for the restaurant industry, and now more than ever, pubs and restaurants need 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝘃𝗲 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 to boost bookings and revenue. Join us as we delve into insights from Aaron Solomon, CEO of Ambl., an app that specialises in 𝗹𝗮𝘀𝘁-𝗺𝗶𝗻𝘂𝘁𝗲 𝗯𝗼𝗼𝗸𝗶𝗻𝗴𝘀, and Leo MacLehose, CEO of FANZO, the 𝗻𝘂𝗺𝗯𝗲𝗿 𝟭 𝗴𝗹𝗼𝗯𝗮𝗹 𝘀𝗽𝗼𝗿𝘁𝘀 𝗯𝗮𝗿 𝗳𝗶𝗻𝗱𝗲𝗿, on tackling no-shows and driving incremental bookings in a mini-webinar recorded in partnership with Zonal. In less than 10 minutes, you will learn: ✅ How to generate the ideal booking type for your venues (Meal Time, Party Size, Budget…).  ✅ How two Booking Channels, like Ambl and FANZO, generate incremental bookings. ✅ How to seamlessly connect Ambl and FANZO to Zonal Events with Mozrest. Don't miss out on transforming your business! Watch the webinar now 👉 https://lnkd.in/ei4P4uPX 🌟 Let's make 2024 a year of thriving restaurants! 🍽️

🌟 Exciting Updates at Ambl! 🌟 At Ambl, we’re committed to making the experience the best it can be for both our community and venue partners! We’ve been listening to all your feedback and are thrilled to announce the release of two new features: Improved Search Function: We’ve redesigned the 'Explore' feature to make discovering venues even easier. Whether you're browsing via map view or using our new filters, finding the perfect spot has never been simpler. Enhanced Reservation Options: Certain venues now offer more tailored reservation choices. Whether you prefer an outdoor space or want to book the brunch menu, you can select the type of reservation you want, making your experience smoother and more enjoyable. But it’s not just about enhancing the customer experience. These updates also bring significant benefits to our venue partners: Increased Visibility: Venues will be more easily discoverable, boosting brand awareness and driving more bookings. Smoother Operations: With options to book specific menus, offers, or areas, venues can better allocate their availability, resulting in a more organised and efficient system for both customers and front-of-house staff. We’re excited about these improvements and can’t wait for you to experience them. Update your Ambl app now to check out the new features! And stay tuned—more exciting features will be launched and announced in the coming weeks! 💫 #Ambl #AppUpdate #CustomerExperience #Hospitality #TechInnovation #VenuePartners #RestaurantTech

Creating lead magnets for a destination is easy. Just put a pin the map at the destination restort/hotel and then draw a 10 mile circle around it. Then brain storm everything your target audience might want to do in that circle and start creating guides on how they can have a great time there. Local attractions, restaurants, bars, and entertainment venues of all types are fair game. And don't be afraid to team up with other local businesses and co-author and promote a local guide book. #marketing #hospitalitymarketing

5 Ways to improve customer experience ⛳ at your sports venue. 1- Giveaways Is there anything customers take it with themselves, whether it's a story experience, customer handling, video, tshirts, it could be anything. 2. Focus on entry to exit The ambience of the venue will matter most, the time they enter it, the hoarding, environment of the venue, will matter most. it's same like customer is welcomed or scared😃? 3. Booking timings Allow all hours to all customers, it shouldn't be like all prime time slots are pre-booked by a single group every time. Higher chances to loose the customers. Even, you can inform the other groups to try to book it well in advance. Permanent bookings to be avoided in prime time. 4. Reminder Calls and Messages Most important thing, if a group has been booked before 7 days, better to give a reminder before 48 hours. sometimes we forget to play in today's hectic world😃. 5. Smooth Payment Yes, QR code should be provided at least at the venue and even it should be on your phone. Payments received in advance and to be paid at the venue should be in their message feed properly. What can be added more? Comment below👇 #sports #management #marketing #customerexperience

🌟 Behind every successful brand is a story of innovation and customer focus. See how a leading hotel & casino brand is revolutionizing the digital betting industry with #Uniphore’s U-Self Serve and U-Analyze solutions. Their journey to the top is nothing short of inspirational. Dive into their story: https://bit.ly/3RGnMAP #CustomerStory #DigitalTransformation

Check out this simple & effective UGC Video we made for HotelCard 🚀 Want to see more of what we can do? Check out our ad library 🌟 🔗 https://lnkd.in/erPRU65J #eCommerce #DigitalMarketing #PerformanceMarketing #R17Ventures #CreativeAgency #ClientSuccess #MarketingStrategy #BrandGrowth #Ecommerce #RevenueBoost Claudio Grisch Aline Niggli

Learn how BookBanquetRoom can help you grow your business! 🤩 1. Increased Visibility: Online bookings provide exposure to a broader audience, increasing the chances of attracting customers who may not have found the venue through traditional means. 2. Efficient Management: BookBanquetRoom.com streamline the booking process, allowing hoteliers to manage reservations, availability, and payments more efficiently, reducing the risk of overbooking and ensuring a smoother operation. 3. Customer Convenience: Offering online booking options caters to the preferences of modern consumers who prefer the convenience of booking from their devices anytime, anywhere. 4. Proposals and Contracts: Automated contracts and proposals sent out to customers within minutes of venue booking to help streamline the confirmation process. Click the link below to visit our website!💻 https://lnkd.in/d9fJmAaN - - - - - #explore #explorepage #fyp #foryou #foryoupage #trend #trending #technology #onlinebookings #online #venuebooking

Oasis - dynamic pricing on trial, or something else? If you haven’t heard about Oasis ticket pricing complaints over the last few days, you were probably living under a rock! The media is blaming “dynamic pricing” tactics used by Ticketmaster, where prices go up in line with demand. So what’s the problem here? My first thought was that concert tickets are the very definition of a discretionary spend and none of us have an ‘unalienable right’ to attend the gig of our favourite band, just because we really want to. It’s show “business”! Dynamic pricing is well established across many industries, such as airlines, hotels, taxi services, where it seems to be accepted as a fact of life. And in entertainment, football and concert tickets sold from primary sources are often resold with huge mark-ups by secondary sellers, so why shouldn’t the organisers get the ‘cream’ from the extra demand rather than the touts? Communication issue? However, digging deeper into fans’ complaints, it seems that the grumble wasn’t just that the tickets were expensive, it was about how the prices have been advertised and communicated. Someone complained that they were in a virtual queue for 4 hours to buy a £135 standing ticket (which they thought was fixed), only to find out that the price (of that same ticket) changed to £355 when they finally got to ‘the front’. This gave rise to the perception on unfairness, profiteering and misleading communication, which seem to be at the heart of the issue. And whilst this may or may not have breached marketing rules, it’s certainly ‘not cool’. If the organisers’ main objective was to extract maximum willingness to pay for the tickets, perhaps they could have done a better job at setting baseline prices closer to the demand, which would then limit the need for the ‘surge’ element and consequently the bad press? It was clear that demand would outstrip supply and they certainly had a lot of price benchmarks from similar events. Lessons? Don’t forget - you are selling to humans. How you communicate and manage expectations is important. I often see businesses trying to build their pricing models as if they’re building a computer-to-computer trading algorithm, only to end up with a (supposedly super clever) black box, which only a handful of people (or fewer!) really understand and can explain to customers. Pricing is an art as well as science, don’t forget the human element.

🍴 🍷 One for the hospo legends out there – Adapting to Changing Consumer Habits I came across an insightful read from TheShout that really resonates with what we’re seeing across our teams and hearing from industry peers:  https://lnkd.in/gTcdPZwG Since the start of the year, we’ve noticed a significant shift in patron spending habits. Our venue and most of our hospitality clients are finding that consumers are increasingly prioritising experiences and events over traditional dining and entertainment. This trend, driven by cost-of-living pressures, is highlighted in this recent article on the rise of experience-led venues. 🔍 The key takeaway? Marketing strategies must evolve. While traditional hospitality marketing often relied on generic promotions and specials, today's consumers demand a more nuanced approach. We’re helping our clients pivot to experience and occasion-driven marketing. By focusing on what makes a venue different from it's competitors and how to effectively communicate that to customers, we're aligning with current preferences and driving a higher return on investment. 💡 At Allies, our core values remind us that success isn’t just about how you market but about what you bring to the table. It’s about crafting a compelling narrative that resonates with patrons and turns every visit into a memorable occasion. Here’s to embracing change and creating unforgettable experiences that truly connect with our audiences! 🌟 Allies Management #HospitalityMarketing #ExperienceDriven #ConsumerTrends #ROI #AlliesMarketing #MarketingStrategy