Way to go, Josiah! 🌟 So lucky to have you on the Borgata team!
At MGM Resorts, we pride ourselves on providing our team members with the tools and resources they need to thrive. A crucial aspect of this is nurturing a “say yes” mindset that empowers them to embrace possibilities and actively seek solutions. We believe this positive approach is essential for innovation, collaboration and success. I’m excited to recognize Josiah McCoy for his commitment to making a difference. As a Security Officer at Borgata Hotel Casino & Spa, our property in Atlantic City, he not only ensures the safety of our guests but also listens attentively to their feedback. Recently, Josiah identified an opportunity to enhance guest experiences and took the initiative to implement it, showcasing his proactive attitude. As part of our continuing efforts to offer experiences that surprise and delight guests, Josiah proposed creating a special option for early risers, a group deserving of more attention. His “rise and shine” breakfast suggestion was approved and quickly adopted, enabling him and his colleagues to celebrate guests at all hours. I encourage all our team members to engage, listen and find ways to enhance the guest experience, following Josiah’s example. Thank you, Josiah, for exemplifying how a simple yet powerful idea can truly make a difference. #EmployeeEngagement
