Braidley Ayuma’s Post

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Executive Virtual Assistant| Agency Owner| Bridging US companies with VAs in Africa| Recruitment| Customer Service

Outsourcing your customer service team is something that not only an online business can benefit from but all businesses, so this is an option that you can explore inside your brick-and-mortar store. However, hiring an external customer service team when you run a business can feel like a weight has been lifted from your shoulders! Attempting to find the right staff to serve your customers can certainly be tricky, as not everyone has the right interpersonal skills to handle complaints and solve problems productively. It can also be considerably expensive to pay the salaries of a team of customer service employees in-house, especially when you compare it to the cost of outsourcing instead. Me and my team specialize in remote customer service, providing your business with access to a wide network of upbeat and motivated staff that are ready and willing to take your customer calls. We use your business name and learn some information about your products and services to make sure we can answer any inquiries most appropriately, and pass along any relevant feedback to your company if any particular comments are made from your customer. Please feel free to reach out to me or schedule a call here https://lnkd.in/d_2sYtkw

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