Brian Kelm’s Post

Name: Real & Raw with Mary Kay: Vulnerability, Self Expression, or Bust? Part 2 | Brian Kelm posted on the topic | LinkedIn
Uploaded: 2023-11-30T01:23:17.353Z
Channel: Brian Kelm
Description: Real & Raw with Lynn & Brian with Special Guest Mary Kay - Vulnerability, Self Expression, or bust? Part 2 “When you sacrifice your recipe or process, that’s when you fall victim to accepting whatever comes and the friction.” #realandrawwithlynnbrian #lynnserrano #briankelm #marykay #vulnerability #selfexpression #servingcustomers #customerexperience

Brian Kelm

10mo

Real & Raw with Lynn & Brian with Special Guest Mary Kay - Vulnerability, Self Expression, or bust? Part 2 “When you sacrifice your recipe or process, that’s when you fall victim to accepting whatever comes and the friction.” #realandrawwithlynnbrian #lynnserrano #briankelm #marykay #vulnerability #selfexpression #servingcustomers #customerexperience

Transcript

And so, but then, yet you know then then the sad thing is, is. It's not it. It's my fault if I'm going to force myself to say Brian, but you're gonna do my wedding. Why? Why do I want to do that? I mean why put yourself through that. And yet people Brian but you did ten of my friends weddings and you need to do mine. But there were fits. You weren't. I mean it's just really, I was thinking about it as Mary Kay was talking. Is that when you sacrifice your recipe or your process? That's when you fall victim to? Accepting whatever comes and then the riffraff, the friction, you you, it, it it buds has 100% with your ideal customer of somebody that it's a great experience. Everybody wants to be guided. They trust your expertise, they trust the process or they have a problem with everything. And then you wonder why there's friction is because you took shortcuts you did not.

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