British Airways’ Post

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We are very proud that our latest advertising campaign has been awarded four Cannes Lions awards this week. Thank you to everyone involved in making this a success 🎉 🏆 #CannesLions2024

Temisha Shantel Willis

Highly Skilled K-8 Educator

3mo

Sir or ma’am,I have sent in receipts multi times for each missing item. The receipts were intact, clear and showed date, time, items, cost, method of payment. It has been a year now. I’ve sent in bank information, addresses associated with the account and and and. Each time a different person has reached out requesting duplicate information or something different. I can not believe a year later there has still been no resolution.  It has become undue stress and an unnecessary burden for me. I trusted this airline. I have submitted the same receipts over and over. I have submitted bank info multi times and all sorts of personal info such as my social security number. I have submitted my address associated with my bank account and and and. I have grown flustered and tired. Please, look thru my files and please pay me so this case can be closed out. I have been patient and tried not to involve an attorney and turn this into a legal matter. I have tried to be kind and respond to a different individual each email asking for the same information or after seeing all information is submitted finding something new to request that was not previously asked for. Let’s end this. Please pay me. My luggage should have made it to India when I did with the contents inside. It did not. I no longer have the luggage. It was damaged, wet, torn. There was no where that as a newbie I knew to take the luggage in a foreign country where I’d just arrived and was trying to find a way to replace items because BA failed me miserably. I say again please let’s end this stress and torture.  

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Don’t book with them they are a terrible airline. Cancelled our flight at last minute and left us with no alternative than to fly from another airport 3 days later with a interconnected flight 😫. No refund given either and no customer service help! Complete shambles!

Congratulations on the well-deserved recognition! Winning four Cannes Lions awards is a testament to your team's creativity and dedication.

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Rajan Bhardwaj

Administration Assistant at Adecco

3mo

Reference Number 01884682 I raised my Complaint regarding my broken baggage while traveling with @British_Airways this was informed with in the time and ful filled all your requirements even after my repeated reminders @British_Airways are not able to resolve my complaint

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Spend less on advertising and more on Customer Service that will increase you profile and revenue

Vidwat Keshan

Empowering Travel Industry Leaders: Navigating Dynamics with Insight

3mo

Congratulations on the well-deserved recognition! Winning four Cannes Lions awards is a testament to the creativity and dedication of your team.

Wagdi A.

British Airways Engineering

3mo

That’s an incredible achievement and a testament to the creativity team and everyone hard work. Well done British Airways #cannesLions2024 #Britishairwsys #airline

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Mike Miguel

Commercial Strategy : Planning- Insights & Business Development | Business Engineering | Start-Ups | VP level | People first | Operations & Sales | Transformation | M & A | Multilingual & Cultural Aware

3mo

That's is simply awesome..

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