Brussels Airlines’ Post

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We are very proud of our award-winning wine list. Did you know: 🍷 We often work with small independent wineries 🥂 Our selection includes classic wines and exciting new discoveries 🍾 Off course we also have Belgian wines on-board

Brussels Airlines wins prestigious wine awards

Brussels Airlines wins prestigious wine awards

press.brusselsairlines.com

Romain Vieljeux

Hotel O'Clock Co-Founder | Innovative Venue Matchmaker | MICE Solutions Expert

4w

Brussels Airlines: 4 Months Waiting for Compensation – Is This How You Treat Your Customers? My flight from Vilnius to Geneva was cancelled on May 12th. On May 23rd, Brussels Airlines confirmed that we were entitled to compensation of €400 per passenger, as per EC Regulation 261/2004. It's now September 30th, and despite over 20 emails, 3 calls to customer service, 2 new claims on their website, and even an email to Mrs. Wencke Lemmes-Pireaux, Head of Customer Service, we have received no response and no compensation. This level of neglect and failure to meet legal obligations is unacceptable. Promising a 6-8 week payment timeline and then ignoring all communication for months is a clear violation of customer trust and European passenger rights. I demand immediate action. Brussels Airlines needs to honor its obligations, respect its customers, and respond promptly. Has anyone else faced such poor service? Share your stories! #CustomerRights #BrusselsAirlines #EU261 #PassengerRights #Compensation #FlightCancellation #AviationIndustry #PoorService #Accountability #Aviation

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Marcos Amadeo

Driving High Yields for Companies through Cutting-Edge AI and Video Personalization Technology

2mo

Wencke Lemmes-Pireaux Félicitations à Brussels Airlines pour ce superbe prix! 🍷🥂 Votre engagement à offrir une expérience vinicole variée et de qualité, en mettant en avant des bodegas indépendantes et des découvertes passionnantes, est vraiment impressionnant. Bravo pour cet excellent travail! 👏🍾

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Florian Dehne

Partner, Travel and Logistics @ Roland Berger | Global Lead Aviation | Thought Leader | Strategy, Transformation, Innovation

3mo

Congrats 🍾- well deserved

Gustavo Gentile Mendes

Delivery Lead and Project Manager | ICT Engineer | Executive Consultant | Digital Transformation | Sales | Agile Methodologies

3mo

Wishing you the best

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