What’s one of the best ways #CustomerSuccess teams can help themselves build better relationships with product? When reviewing feedback, include details like: ✅ Who specifically requested the feature, and why? ✅ How much revenue is potentially impacted by the feature? ✅ How many customers will the feature affect? ✅ What value does this feature offer to the wider customer base? ✅ Does this feature address the root of the problem or is it a superficial solution?
