Calabrio, Inc.’s Post

Surveys are highly important both from employees and customers. Which one do you think is easier to acquire feedback from, employees or customers? Let me know your thoughts below! 📢 #JasonsBradshaw #Surveys #CX #EX #PX #BX #XM

we sometimes forget that ‘doing business’ fundamentally involves humanity simple happy employees = satisfied customers #WKHCX #customerexperience #customerservice #CXSnaX #employeeexperience #ex #cx

Did you know? 51% of organizations are havingdifficulty keeping pace with the changing demands and expectations of buyers. Reshape the understanding of your customers’ needs. https://imsap.co/6041XaxsP #CX #CustomerExperience

Did you know? 51% of organizations are havingdifficulty keeping pace with the changing demands and expectations of buyers. Reshape the understanding of your customers’ needs. https://imsap.co/6046nZTvO #CX #CustomerExperience

Consumers think of the organizations they buy from as a unified entity, not a group of siloed functions. They expect seamless end-to-end service journeys, no matter how many departments are involved. Tune in to the Genesys #CXGreenRoom, to hear how exceptional customer experiences start with a unified workforce. 🤝

Consumers think of the organizations they buy from as a unified entity, not a group of siloed functions. They expect seamless end-to-end service journeys, no matter how many departments are involved. Tune in to the Genesys #CXGreenRoom, to hear how exceptional customer experiences start with a unified workforce. 🤝

At Stellar Elements an Amdocs Company, we talk a lot about the hidden gaps in CX—but within those gaps, there’s also hidden opportunity. Want increase your #ARPU #LTV or decrease your #churn by addressing CX blindspots and enhancing customer and employee experiences? Take our CX20 Diagnostic Assessment to identify opportunities for a more aligned customer experience. https://lnkd.in/gSuMbR2h #CX #CustomerExperience #StellarElements #employeeexperience

A staggering 57% of consumers feel experiences have gotten worse in the past year. NICE can help. Get NICE’s 7 critical CX trends for your 2024 strategy 👉 https://okt.to/ImKBWV #CX #CustomerExperience #ContactCenter

Did you know? 51% of organizations are havingdifficulty keeping pace with the changing demands and expectations of buyers. Reshape the understanding of your customers’ needs. https://imsap.co/6048gShhw #CX #CustomerExperience

Did you know? 51% of organizations are havingdifficulty keeping pace with the changing demands and expectations of buyers. Reshape the understanding of your customers’ needs. https://imsap.co/6044XyBeA #CX #CustomerExperience