Capgemini Cloud’s Post

Gain valuable business intelligence to stay ahead of evolving consumer needs. Access real-time data on key performance indicators, including sales, inventory levels, and customer satisfaction. Make smarter and informed business decisions based on real-time data. https://lnkd.in/gzmFPJKb #DigitalTransformation  #FranchiseServices  #CapgeminiServiceNow #FranchiseOperation

Discover the secret to a thriving business: happy customers! 🌟 In our latest feature, we explore how prioritising customer satisfaction can significantly boost your franchise's success. Dive into practical tips and real-life examples from franchisees who have mastered the art of keeping their customers delighted. From understanding customer needs to implementing feedback and fostering a positive environment, this article provides valuable insights that every franchisee should know.  🔔Subscribe to the UK's leading franchise news platform here: https://lnkd.in/eBbdRfKE 📚Read the full article here: https://lnkd.in/esUj7gpV Kevin Thackrah PETPALS (UK) LIMITED  #FranchiseSuccess #CustomerSatisfaction #BusinessGrowth #EliteFranchise #HappyCustomers

With a subject line in my mailbox of "The most anticipated annual QSR report is HERE!" from the Franchise Times, I naturally have to check it out. The report itself is the QSR Operational Index from 2023 The Delaget team found some really great data regarding the impact of Sales/Customer Experience, Delivery, Costs/Employees/Wages, and managing Loss. My biggest takeaway is the return of pre-pandemic customer satisfaction trends. With the increase of pricing, exceptional service and service times are no longer a premium, they're demanded. Download the report using the link below! https://lnkd.in/eKBtcymk

Discover how tech is revolutionizing the franchising world in this article by 1851 Franchise! From advanced payment solutions to data analytics, franchisors and franchisees can optimize operations and enhance customer experiences. Learn more here: https://hubs.ly/Q02FjdYk0

Creating a positive customer experience is key to enhancing passenger satisfaction and loyalty, leading to repeat business and increased bus ridership. In a commercial network, bus operators typically manage customer service directly. However, in a franchised bus network, this responsibility shifts to the transport authorities. In this article, we delve into the essential considerations and explore how technology can play a pivotal role in enhancing these efforts: Read the article: https://bit.ly/4eXajjg #customerservice #localtransportauthorities #franchising

Profit Through People: Decentralization and Extreme Customer Care at…

Join us tomorrow in welcoming our panel of franchise marketing experts—Laura Rice, MBA, Lindsay Simpson, and Mishelle Payne—as they discuss with Erin Martin how aligning marketing, operations, and technology can drive revenue growth, elevate customer experiences, and boost collaboration across departments. Register Here: https://lnkd.in/eEbQpuGf 🔹 Learn proven strategies to ensure your brand consistently delivers exceptional service. 🔹 Discover how cross-department teamwork can overcome challenges and increase customer satisfaction. 🔹 Gain insights into turning collaboration into long-term revenue growth for your franchise. Register now for the live session or get access to the recording if you can’t attend! #FranchiseMarketing #CustomerExperience #RevenueGrowth #FranchiseMarketingWebinar2024 #ThoughtLeadership #DigitalMarketingTips

🚀 Unlock the secret to franchise success with effective warehouse tracking! 🚀 Discover why keeping tabs on your inventory is essential for maximizing efficiency, reducing costs, and ensuring customer satisfaction. Learn how top franchises leverage warehouse tracking to stay ahead of the competition. #FranchiseSuccess #WarehouseManagement #InventoryControl #BusinessEfficiency