How do you stay ahead of search trends? Discover the power of #totalsearch in our on-demand webinar and learn from @Merkle experts:
Caron Whitener’s Post
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Salesforce #DF24 is back and Merkle will be in attendance! Join us in San Francisco on September 17 - 19 and discover how to maximize your Salesforce investments and leverage data-driven insights for exceptional #CX: https://bit.ly/4g2j4ck
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How can auto brands elevate their #CX in a competitive landscape? B2B International's Daniel Attivissimo shares the main lessons from Merkle's 2024 CX imperatives and what they mean for the auto industry: https://bit.ly/3AA2vEa
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"Leaders gauge customer satisfaction and seek ways to improve the experience," says Merkle's Pete Stein. Learn more about what sets CX leaders apart in this MarTech Series article: https://bit.ly/3yGDOWb
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"Consumers’ needs, overall, are actually quite simple: They want cost-effectiveness, convenience, and consistency from their brand experiences." Read the full Campaign US article from Merkle's Pete Stein featuring insights from our latest #CX report: https://bit.ly/3LtqB5y
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How does Merkle partner with Salesforce to foster creativity in the experience economy? Check out our #CannesLions24 wrap-up to discover key themes shaping the future of #CX: https://bit.ly/4eZe5IJ
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"At every step, our innovations are laser-focused on driving the biggest impact for clients," says Shirli Zelcer on her new role as Dentsu's Chief Data and Technology Officer. Read the full interview from Dataquest:
One Woman, Two Worlds: How Shirli Zelcer Bridges the Data Divide
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We proudly announce that Merkle is now a global strategic partner in the Braze Alloys Partner Program! We look forward to collaborating on more customer engagement strategies for Braze customers:
Merkle Achieves Global Partnership Status with Braze
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"It’s not enough to convert a customer to a sale; the actual experience matters, whether that’s onsite, in a hotel, at a theme park." Merkle's Courtney Trudeau shares three big #CX trends that are shaping the hospitality industry in Hospitality Technology:
Three CX Trends Are Changing Hospitality
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Together, we have delivered, managed, and optimized customer-first experiences for the world’s leading companies, shares Merkle’s Michel Mayor. Read more about our Salesforce partnership as we celebrate 20 years of innovation:
Merkle and Salesforce Celebrate 20 Years of Innovation