Cask’s Post

View organization page for Cask, graphic

16,675 followers

🎯 Transitioning from a failed ticketing system can lead to greater success with ServiceNow. Adam Follmer shares how his mid-sized global law firm found it easier to start with CSM on ServiceNow after an unsuccessful attempt with another system. By leveraging the groundwork already laid, the firm seamlessly transitioned its teams and enhanced its operations. Discover insights and learn from the firm's journey by watching the full episode: https://bit.ly/3zLXOGP #ServiceNow #CustomerServiceManagement #ITServiceManagement #TheDistilleryPodcast

To view or add a comment, sign in

Explore topics