At Belrose Storage Group we recognize the importance of remaining up to date on trends emerging in self storage.
One of our trusted vendors, Storable, recently released their “Tenant Insights Report 2024”, offering valuable insights into storage demand, technology’s role in management, and the shifting expectations of customers.
Key takeaway for us– personal touch remains important in a digital world...storage operators need to combine both to meet evolving customer needs while providing a positive experience, which is something we embrace and strive to achieve.
Other insights from the report include:
Value Outweighs Cost: Many tenants view self-storage as an essential expenditure even in financially challenging times.
Personal Touch in a Digital World: Customer service is key determinant for tenants when selecting a storage facility...the value of human connection remains undiminished despite the digital age’s convenience.
Demand for Innovative Facilities: Technology plays a crucial role when choosing a storage facility which Illuminates the generational differences when it comes to technology’s influence in selecting facilities and creating positive customer experiences.
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Thank you for sharing the insights.