Cornerstone Community Financial Credit Union’s Post

Portland, OR

Vacancy for Credit Underwriter

Opportunity in banking Sales!

Check below

Do you have a growth mindset? Are you driven to add value, and have fun while doing it? Do you care about helping people? Then this is the opportunity for you! Message me to learn more. #usbank #growthmindset #teamwork #businessbanking

Good opportunity

#hiring Executive, Bank Complaint Management, Charlotte, United States, fulltime #opentowork #jobs #jobseekers #careers #Charlottejobs #NorthCarolinajobs Apply: https://lnkd.in/gE4PwmPg Why USAA? At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity Accountable for defining the overall complaint strategy to ensure a strong infrastructure exists as it relates to Bank end to end complaint handling. Defines the operating strategies, policies, and procedures aimed at achieving operational effectiveness, efficiency and compliance. Develops the strategy roadmap and portfolio of initiatives to ensure the continued evolution of best in class member experience utilizing advocacy teams, member feedback analytics and external benchmarking services, and partnering with enterprise teams, service quality teams and additional internal stakeholders to reduce member service gaps. Responsible for identifying, developing and leading complaint initiatives, and reporting trends and results to the USAA Bank leadership and USAA boards. This position can work remotely in the continental U.S. with occasional business travel. What you'll do:Accountable for identifying, tracking and prioritizing trends and insights gained through member feedback and sentiment, benchmarking of competitors and member research, and partners with responsible parties to close member experience gaps.Identifies and reports performance targets that track overall member experience and sentiment regarding Bank products and channels.Develops and drives business strategies and tactics, providing direction and executive thought leadership regarding member experience and reputation.Owns the Bank member experience strategic roadmap.Briefs Bank President, Board of Directors, senior executives, CEO, Executive Council and senior management on member trends, reputational risks, action plans and resolution.Proactively analyzes member sentiment and root cause dissatisfiers.Articulates member experience and business opportunity improvements and takes appropriate action to influence prioritization and implementation of process improvements.Identifies, quantifies and communicates member experience opportunities to included potential reputational impacts within products, channels or services, with oversight for the execution of service improvements, prioritization and implementation.Coordinates with Bank Product Line Le

#hiring Executive, Bank Complaint Management, Tampa, United States, fulltime #opentowork #jobs #jobseekers #careers #Tampajobs #Floridajobs Apply: https://lnkd.in/gXA6Wdgq Why USAA? At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity Accountable for defining the overall complaint strategy to ensure a strong infrastructure exists as it relates to Bank end to end complaint handling. Defines the operating strategies, policies, and procedures aimed at achieving operational effectiveness, efficiency and compliance. Develops the strategy roadmap and portfolio of initiatives to ensure the continued evolution of best in class member experience utilizing advocacy teams, member feedback analytics and external benchmarking services, and partnering with enterprise teams, service quality teams and additional internal stakeholders to reduce member service gaps. Responsible for identifying, developing and leading complaint initiatives, and reporting trends and results to the USAA Bank leadership and USAA boards. This position can work remotely in the continental U.S. with occasional business travel. What you'll do:Accountable for identifying, tracking and prioritizing trends and insights gained through member feedback and sentiment, benchmarking of competitors and member research, and partners with responsible parties to close member experience gaps.Identifies and reports performance targets that track overall member experience and sentiment regarding Bank products and channels.Develops and drives business strategies and tactics, providing direction and executive thought leadership regarding member experience and reputation.Owns the Bank member experience strategic roadmap.Briefs Bank President, Board of Directors, senior executives, CEO, Executive Council and senior management on member trends, reputational risks, action plans and resolution.Proactively analyzes member sentiment and root cause dissatisfiers.Articulates member experience and business opportunity improvements and takes appropriate action to influence prioritization and implementation of process improvements.Identifies, quantifies and communicates member experience opportunities to included potential reputational impacts within products, channels or services, with oversight for the execution of service improvements, prioritization and implementation.Coordinates with Bank Product Line Leaders and product managem

Check below