Cecilia Parola’s Post

Transforming your loyalty program to meet evolving retail trends and customer demands is no longer a matter of "if"; it's a matter of "when." Sharing highlights from 'The Case for Loyalty' guide; download the full guide to discover real-life use cases that help meet modern passenger expectations and enhance customer engagement, strategic partnerships, and advanced technologies. https://lnkd.in/eVa2TKwW #LoyaltySolutions #LoyaltyManagement #iLoyal #IBSSoftware

Transforming your loyalty program to meet evolving retail trends and customer demands is no longer a matter of "if"; it's a matter of "when." Take a look at our 'The Case for Loyalty' guide; discover real-life use cases that help meet modern passenger expectations, enhancing customer engagement, strategic partnerships, and advanced technologies. Tap below for highlights and download the full guide here: https://lnkd.in/eVa2TKwW #LoyaltySolutions #LoyaltyManagement

By leveraging IT services strategically, businesses can enhance their ability to engage with customers, offer personalized experiences, and streamline operations - ultimately leading to improved customer satisfaction and loyalty. Through the entire lifecycle, CrossCom can help you develop the perfect plan to implement digital technology in your stores. Call us today! #CrossCom #ITServices #ITOptimization

Join me for a chat on how to win in digital retail!

From airports to banks, pharmacies to clinics, our cutting-edge Queue Management System revolutionizes the customer experience everywhere it goes. Discover how our innovative solutions are transforming industries and enhancing customer satisfaction. Explore: https://hubs.li/Q02mlnSx0 #QueueManagement #SelfServiceKiosk #DigitalSignage #CustomerExperience #Innovation #Efficiency

Real-time analytics can be a game-changer for retail businesses! With increased conversion rates, better customer retention, and enhanced product upselling, it's no wonder why more and more retailers are turning to this technology. Check out our latest blog to learn more👉 https://bit.ly/3PKfHKI #RealTimeAnalytics #DataAnalytics #RealTimeDataAnalytics #RetailAnalytics

Are you leveraging the full potential of your customer data to foster loyalty and enhance engagement? How can integrating a smart Customer Data Platform (CDP) transform your retail or CPG brand's relationship with its customers? Read more. #CII #CDP #Loyalty #Retail #CPG

Are you leveraging the full potential of your customer data to foster loyalty and enhance engagement? How can integrating a smart Customer Data Platform (CDP) transform your retail or CPG brand's relationship with its customers? Read more. #CII #CDP #Loyalty #Retail #CPG

📊 Data is a powerful tool, but only when it’s reliable. To really connect with the right car owners and create personalised interactions, you need data you can trust. Without it, your marketing efforts could be off-target, leading to missed opportunities and lowered customer satisfaction. At Loyalty Logistix, we pull together data from various sources to give you a clear, unified view, continuously monitoring and analysing for better quality. In fact, our insights reveal that, on average, 27% of our clients’ data needs improvement. 🎯 Better data means a better understanding of your customers, resulting in better leads and more opportunities with existing customers and potential new ones – all key elements for driving customer retention and loyalty. Keen to boost your aftersales strategies and keep your customers coming back? Get in touch today to discuss how our solutions can improve your data quality and help your business thrive. https://lnkd.in/eaF97Pyq #LoyaltyLogistix #LoyaltyPlatform #Automotive #AftersalesExcellence #CustomerData #DataQuality #CustomerRetention #CustomerSatisfaction

Evaluating customer sentiment to improve #CX is a key competitive differentiator in the retail industry. Learn how Foundever and CallMiner partnered to help a global specialty retailer: ✅ Reduce negative customer sentiment by 23% in one quarter ✅ Achieve 100% tracking of agent coaching opportunities ✅ Improve resolution rate by 37.5% within three months ✅ and more! Read the case study. https://bit.ly/3WBixGE