CEMEX USA’s Post

In today’s fast-evolving automotive landscape, customer experience is key to success. According to a McKinsey & Company article, by 2030, the industry will embrace flexible ownership models, Amazon-like service delivery, and seamless digital ecosystems. These changes will not only meet customer expectations but also set new standards for convenience and satisfaction. At UpdatePromise, we're committed to putting our customers first by embracing these innovative trends and continuously improving our services. Our goal is to offer a seamless, efficient, and delightful experience at every touchpoint. Speak to a Consumer Experience Expert to learn more! https://hubs.li/Q02JFnCN0 Read more about these transformative insights and how they can drive success in the automotive industry: https://hubs.li/Q02JFCBx0 #CustomerExperience #AutomotiveIndustry #Innovation #McKinsey #DigitalTransformation #CustomerSatisfaction

83% of businesses highlight customer experience as a core focus in their digital strategies for supply chains. This shift shows that supply chains are evolving beyond logistics to deliver seamless, customer-centric experiences. Is your business leveraging this trend to stay competitive? www.SkaleEgenkapital.com #CustomerExperience #SupplyChainManagement #DigitalTransformation #BusinessStrategy #OperationalEfficiency

Life can be so easy😉

Stoked to be able to lob my two cents into this years State of Shipping Report. Our CX data clearly shows Delivery Experience (DX) - which encompasses everything from the checkout to product arrival - is the #1 contributing factor to a high-quality post-purchase experience. Do this part well and the likelihood of earning repeat business goes through the roof. Delivery options, expectations management, parcel tracking, real-time notifications, dispatch & delivery speed - all critical elements to a great CX and Shippit offer a great solution in this space. Download for Free using the link in comments 👇 #customerexperience #shipping #delivery #dx #cx #onlineretail #ecommerce

It’s not rocket science… …well almost. Team AGL delivers simplicity, by providing multi-carrier technology that connects parcel pick-up to destination delivery, ensuring a world-class customer experience. Our multi-carrier technology is designed to make the process look easy. So that our customers look brilliant! #TeamAGL #LogisticsTechnology #RetailIndustry #SupplyChainOptimization #SupplyChainManagement #MultiCarrierTechnology

Introducing our Supply Chain Visibility Platform! Keep tabs on every step of your supply chain journey with enhanced visibility and control. From source to destination, optimize processes for seamless operations and deliver top-notch customer experiences. #SupplyChainVisibility #Optimization #CustomerExperience https://zurl.co/EqHT #BOne #Settyl #digitaltransformation

"The actionable insights gleaned from the Customer Experience Live Show Middle East 2024 are poised to catalyse real-world transformations and steer organisations towards sustainable growth and elevated CX". Learn more about the event below. https://lnkd.in/dG9mWwcK

“This is my hot take: digital is not about technology.”   In this episode of The Hot Take 🔥 Gaël Gibert discusses the revolutionary impact of digitalization – and how our innovative portfolio companies like InPost are leveraging it to drive value creation and transform the customer experience.

Level up your CX! 🙌 Convenience retail should be about making the experience more convenient for the customer. When fuelling up a car or charging at an ev site, in a highly competitive market, the experience matters. But how do we achieve a checkout process with considerably less friction that makes the overall process more enjoyable?   In the full version of this video for our SIQMA Smoove self-checkout solution, our Teamlead Checkout & API Solutions Harald Pöpke offers the answer to this and many more questions.   Watch our full video here and find out how SIQMA can help level up your CX: https://lnkd.in/eadFyhhQ   #ConvenienceRetail #CustomerExperience #WeShapeMobility #MultiEnergy #MultiService #SIQMA  

In this customer-centric era, ensuring on-time delivery with visibility is key to enhanced customer experiences. NetworkON empowers businesses to manage orders, automate dispatch, get real-time fleet visibility, and optimize routes in a single, easy-to-deploy platform. https://lnkd.in/dStVaDTJ #OnTimeDelivery #OrderManagement #DispatchAutomation #RouteOptimization