Community West Bank Formerly Central Valley Community Bank’s Post

Trust in Banking: Relationships Matter To Build Customers Long-term Explore the crucial role of trust in banking through the lens of Ainsley Grinley’s Relationship Bank. Discover how personal connections and community ties change the banking landscape and foster loyalty among customers. #TrustInBanking #RelationshipBank #CommunityBanking #CustomerLoyalty #BankingInsights #FinancialTrust #BranchManager #CustomerService #BankingExperience #RelationshipBuilding

As we gear up for another great event I wanted to take a moment to thank everyone along the way who has helped me transition from the HOA and property management software space to the HOA/property management banking space. Kevin Farmer and the team over at AppFolio gave me a foundation that provided opportunities for my future and honestly have one of the best business development training programs in the business! Tom Loos over at Enumerate is someone I trust and understands the industry in spades. His knowledge and our frequent 'pow wow' sessions virtually during COVID times was invaluable to me. Ryan McBeth over at CINC Systems (& previous banker!) is the guy who saw me at CEOMC, picked me out of the crowd, critiqued me heavily (and still does!), and gave me the opportunity to start my way into the HOA/Property Management banking space at Axos Bank. I carry that every single day when I come into work. William S. right here at Axos Bank & our entire HOA vertical team. No one has spent more time critiquing, molding, befriending, and teaching me than him. The amount of information I've been able to absorb in almost 2 years from him is almost hard to imagine and the wins are only the icing on the cake! Special mentions to a few "friendenemies" in the banking space who I genuinely trust and enjoy hanging out with & getting advice from at our industry events -- it's rare in an industry that you can compete for the same business and still be friends and I enjoy that aspect of what I do. Rachel Rowley - AMS, PCAM Barry Coleman Erin Sweeney Jamie Kay Redden, CMCA, AMS, EBP Michael Coleman, CMCA Amber Welch Tavarious Butts, EBP Jeff Dunn -- our monthly chats, whether you are at FRONTSTEPS or CINC Systems, doesn't matter, is a highlight each time I see you on my caller ID! I feel more motivated than ever to continue this path forward and I hope I get to meet many more of my LinkedIn connections throughout this year at industry events -- including CAI National in Las Vegas this May! #wearecai #hoamanagement #condomanagement #propertymanagement #largescalehoa #singlefamilyrentals #multifamilyrentals #hoabanking #enumerate #appfolio #getincinc

Our Personal Banking Spotlight Report is providing some key insights to how consumers value their essential communications. It is easy to think that no one will read these documents, but we are finding that it is becoming more important to understand how your consumers view their communications in order to connect with them the right way. #MakeEveryConnectionCount

81% of banking customers value their provider’s essential communications. Every interaction that a customer has with their bank shapes their perception of their entire banking experience. Our personal banking spotlight report provides insights into how customers feel about their banking provider’s essential communications. Read it here http://spr.ly/6043kTOpz

82% of banking customers value their provider’s essential communications. Every interaction that a customer has with their bank shapes their perception of their entire banking experience. Our personal banking spotlight report provides insights into how customers feel about their banking provider’s essential communications. Read it here http://spr.ly/6040kTPxY

81% of banking customers value their provider’s essential communications. Every interaction that a customer has with their bank shapes their perception of their entire banking experience. Our personal banking spotlight report provides insights into how customers feel about their banking provider’s essential communications. Read it here http://spr.ly/6047c8hyU

81% of banking customers value their provider’s essential communications. Every interaction that a customer has with their bank shapes their perception of their entire banking experience. Our personal banking spotlight report provides insights into how customers feel about their banking provider’s essential communications. Read it here http://spr.ly/6044Z7yuy

Thinking of working with Hanscom for your business banking? Check out this clip and learn why we are the right partner for you. #SmallBusinessMonth #LocallyOwned #HanscomFCU

Video banking is like having a branch in your hand. In this video, Mike Kronebusch discusses the highlights of our video banking option for talking with Novation representatives and taking care of your banking needs wherever you happen to be. #YourFinancialPartnerForLife