Chaand Nagpaul’s Post

View profile for Chaand Nagpaul

General Practitioner partner, North London. Long experience in medical representation and NHS leadership. Passion to create a caring, equitable & collaborative NHS, prioritising the wellbeing of our healthcare workforce.

Thanks Dr Shan Hussain for this powerful speech at LMC conference highlighting the hugely damaging impact of CQC inspections on GP practices. These are not measuring quality, but are a box ticking exercise using questionable parameters resulting in a discredited and unfair single word rating system, that is misleading patients and the public. The inspections are doing more harm than good, demoralising clinicians and staff and affecting their mental health, as well as diverting huge amount of time away from patient care into slavishly spending weeks ticking questionable and excessive bureaucratic tick boxes. These inspections need to stop and be replaced by a meaningful and supportive system focused on genuinely improving quality of care.

View profile for Dr Shan Hussain

General Practitioner, BMA Council member, Notts LMC Chair, GP Appraiser, Clinical Supervisor

My full speech at today’s LMC England Conference:

Dr. Navin Thakrar

General Practitioner at Holly Road Medical Centre, Chiswick

4mo

Thanks Chaand and Dr Hussein. Well said . I think it’s time to dismantle the current CQC and replace it with trained personnel and inspectors who know what general practice is all about. Keep on the good work.👍

Dr Karim Sandid

Clinical Product | Digital Health | Healthcare Design

4mo

My GP friends who are still in France are so much better off without anything like CQC and inspections. They have their load of bureaucracy too but much less than GP partners in the UK. So much time is lost in the UK for tasks that are not care related...

Manish Tayal (muh-NEESH TY-uhl) MBE

Ethical leadership evangelist | Culture change junkie | Curious, compassionate collaborator and collectivist | Woke af

4mo

Thanks Chaand (and Dr Shan Hussain). I think it's the perennial problem, common to Care Quality Commission and General Medical Council: 'who relates the regulator?' The regulatory frameworks and governance structures underpinning the CQC (/ GMC) are weak and unbalanced, and their culture is too often far from the principles of Good Medical Practice. Far from the interests of patients being the first concern, bureaucratic processes are slavishly adhered to; rather than treating colleagues with kindness, courtesy, and respect, they are bullied and belittled; and instead of being accurate, fair, and objective in the reporting and assessment of colleagues, inspections and reports are used as an opportunity to demean and humiliate, with little to no evidence of constructive support or development. The end result is to further harm and demoralise colleagues, to undermine and damage the public trust in the profession, and to endanger, rather than safeguard, patient safety. A new system is desperately needed - a co-created, collaborative, and evidence-based approach, based on constructive support and development for colleagues, and demonstrably focused on improving patient safety, with robust processes for meaningful accountability..

Daniel Vincent

👉GP or PM? Want to make £16,000 for 15 mins work? Book a free PPA call today. 👈Daniel@enhancedprimarycare.co.uk

4mo

It is such a sad sad sad situation, that benefits nobody. Having been “there” I can testify to the damage this does to the individuals involved. This has to come to an end and we need to find a way for practices to demonstrate that they have good governance with out the burden and heartache.

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Prof Shibley Rahman

physician, clinical research, education, former unpaid family carer, expert in dementia

4mo

Love this

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