We’re proud to highlight our July Bright Moments recipients: Lindsey Brofft and Tyjai Richardson! After reaching out to a long-time member who appeared to have fraudulent activity on their account, Lindsey learned the member would need an ASL interpreter to help them comfortably navigate their situation. She promptly connected with Tyjai, who contacted HR and received contact information for an ASL interpreter. Together, they set up a meeting with the ASL interpreter, Lindsey, and our member at a branch to help them overcome the fraud situation. Our Bright Moments Recognition celebrates team members whose actions embody our values and positively impact our members and community. Congratulations, Lindsey and Tyjai, and thank you for your dedication and outstanding contributions to our members and team!
Woot woot! Well Done!
MA | Credit Union Professional | Intense Learner | Researcher | Educator
1moGo Ty!