Chick-fil-A Corporate Support Center’s Post

From Lead Cook to Regional Chef: The Difficult Journey of Leadership in the Culinary World. Climbing the kitchen hierarchy is more than mastering recipes; it's a lesson in leadership many aren't prepared for. The transition from an equal to a superior is arguably the toughest transformation in any business, not just the culinary arts. Why do many promising chefs falter as they rise? It's not a lack of skill or the infamous Peter Principle at play. It's our collective failure in preparing them for the nuances of management. Managing a team isn't just about delegating tasks or preaching empathy. It's an art that requires guidance, patience, and practice. We often throw new leaders into the deep end, bombarding them with reports and metrics, losing sight of why they were promoted: their potential to lead. Let's change the narrative. Let's invest in the development of our future leaders. Provide them with the tools, support, and mentorship they need to navigate their new roles. Remember, a great chef knows how to create a masterpiece from any ingredient. But a great leader? They know how to nurture and develop the potential in others. Let's commit to being the mentor that every aspiring chef deserves. Share your story of leadership in the kitchen or beyond. How did you navigate the climb? Who helped you along the way? If you are ready to improve your BOH operations. Follow me, ring the bell on my profile to activate notifications🔔, or DM me to get started

When it comes to building a high-performing restaurant team, the typical focus on skills and experience may be holding you back. The most effective leaders know that personality is the true game-changer. Discover how to flip the script on your hiring approach and unlock a whole new level of success. Follow for more tips. #restaurantcoach #restauranthiring #restaurantteam

Let's talk about how important it is to be resilient. It's all about getting back up when we fall and adjusting to new situations as we chase success. Imagine a place where we learn from our mistakes, not just brush them off. That's where fostering a growth mindset comes in - it's key! It helps us see challenges as stepping stones, not roadblocks. And guess what? It gets even better when we team up and share what we've learned. That's how we build communities where everyone can shine, swap stories, and boost each other up. When we're all in this together, aiming for success becomes a shared journey. We're not just chasing our own dreams; we're making a mark on the world and feeling pretty good about it. #leaders #servantleadership #restaurants #restaurantindustry #restaurantmanagers #restaurantmanager #chefs #foh #culinarycareers #restaurantcareers Gecko Hospitality (Corporate)Mike TsirelisJake Brey #restaurantlife

What leaders need to know about coffee What are the rules on coffee in the modern workplace? I have a couple of suggestions. First: Never ask other people to get it for you. Nothing says out of touch quicker in 2024 than “Can you get me a cup of coffee?” Exceptions: If you happen to be speaking to a barista or flight attendant. Second: Always offer it up. I know some people who say “it’s not my job to get coffee”. This is a red flag in my book. You are never too important to serve others. Exceptions: If you work for a boss who doesn’t know rule #1, or you are the one who always does it. Other suggestions? Please spill the beans! Artwork: A hot topic. By Midjourney #coffee #leadership #serving

Leadership isn't just a buzzword. It's a driving force behind every successful restaurant. A strong leader creates and lives the culture and guides the team towards prosperity. What does that look like in the day-to-day operations of a restaurant? Check out these five essential qualities a great leader must have in the restaurant industry: ⭐ Vision: A leader possesses a clear vision for the restaurant's future, extending beyond the immediacy of tonight's service to envision where the establishment stands in one year, or even five. ⭐ Communication: Effective communication stands as the cornerstone. This entails articulating the vision clearly to the team, actively listening to their input, and ensuring alignment among all staff. ⭐ Empathy: Understanding the needs and concerns of the team is paramount. It involves recognizing when support is needed during overwhelming times and addressing customer concerns promptly and empathetically. ⭐ Accountability: A leader upholds accountability for themselves and their team. This encompasses establishing transparent expectations, monitoring performance, and offering constructive feedback. ⭐ Decision-making: Swift decision-making is crucial, especially during peak service times. Whether addressing customer grievances or managing supply shortages, leaders must prioritize decisions that serve the restaurant's best interests. #Leadership #Ameego #RestaurantManagement

Saw this one on r/Accounting recently. Low Morale ?! --> Pizza party --> Problem solved These sort of questions pop up from time to time: "How do we increases morale over here? How do we motivate our people to work harder / better? Which (next) motivational speaker should we invite?" Of course, nothing of this sort ever works. Ever. True, you might get a morale bump while folks sink their teeth in pizza fats. Which has nothing to do with your wise leadership qualities -- it's just that eating food makes us happier. You might observe a pair of eyes (or two) light up during a motivational speech. But they always dim the next day. You can't motivate your professionals through external sticks or carrots. The enduring motivation is always found within. Your job as a manager and a leader is to create conditions and remove obstacles. #professionalservices #leadership #motivation #cpas #accounting #lawyers #engineer #consulting #designfirm

Attending the first Prosper Forum and Day One was inspiring! Leaders in the restaurant and hospitality industry like CEO of Six Flags Selim Bassoul and Denny’s CEO Kellie Uvalade shared insights on building a better table for all through food and community. We also heard from advocate Katherine Wolfe on people with all abilities having a place at the table and suffering strong. Key takeaways include: To be successful network, have mentors, stay relevant and take on difficult roles (and sometimes bosses). Bet on bold things and surround yourself with lifters, not naysayers. Create empathy and calm spaces for all. When you love who you have become, you can’t live in the hurt of the past. Be curious without assumptions. #ProsperForum #DEILeadership #Empathy #BoldMoves

Your team is watching and waiting to see if your actions back up your words. Building real trust happens slowly through consistent dedication and focus every single day. When you show you are fully reliable and invested in the restaurant's success at all times, you prove yourself as a leader. #trustbuildingslowly #walkthewalk #actionsnotjustwords

Unifying Teams: Embracing "Our Team" In my recent observations, a prevailing trend among new managers, especially in the vibrant restaurant industry, is the inclination to refer to the team as "My team," the bartenders as "My bartenders," the cooks as "My cooks," and the hosts as "My hosts," emphasizing how they "work for you." Leadership is about collaboration and unity. It's not about possessiveness. When addressing the team, it's crucial to use inclusive language like "Our Team," "Our Bartenders," "Our Cooks," and "Our Hosts." This simple shift in language showcases a leader's confidence in their team's collective strength and value. Try to cultivate environments where every individual senses ownership and belonging. Genuine leadership isn't about exerting authority; it's about nurturing a cohesive unit. #RestaurantLeadership #HospitalityManagement #TeamBuilding #EffectiveLeadership #FoodServiceLeadership #LeadershipDevelopment #RestaurantManagement #StaffEmpowerment