Chord’s Post

Name: Customer-First Tech Development | Inside Ruggable's Strategy
Uploaded: 2024-11-14T19:49:26.825Z
Duration: 36 s
Channel: Chord

Chord

2,219 followers

4mo

Customer-First Tech Development | Inside Ruggable's Strategy Josh Maynard of Ruggable breaks down their customer-first approach to technology development. Learn how they're solving real pain points in the home decoration journey, from product comparison to decision-making with partners. From Episode 1 of Brilliant Commerce, hosted by Chord Commerce CEO Bryan Mahoney Full episode of Brilliant Commerce available now: 🎧 Listen on Apple: https://shorturl.at/CLnx4 📺 Watch on YouTube: https://shorturl.at/QVOZ5 ✍️Read our Blog: https://shorturl.at/lEYEw 🎵 Tune in on Spotify: https://shorturl.at/f54F5

Transcript

At Ruggable, really it's we try to take the customer's perspective on everything that we do and then build technology around the pain points that our customers are feeling. So whether that's our customers at home that are really just trying to decorate their their new home or redecorate their existing home. Like how can we provide content and tools for those customers to be able to compare the rugs that we have to share the rug with their partner at home who's helping them ultimately make the decision. Our whole team is thinking about what's the customer need and then how do we kind of mold? Technology around those needs.

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Chord’s Post

Customer-First Tech Development | Inside Ruggable's Strategy

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