Chris Berg’s Post

In competitive times awards & recognition can be key drivers of customer & brand loyalty along with securing new business. A key strand of your “reputation management process”

Hospitality Exchange kicked off yesterday and our Project Director Roisin McKee attended. An amazing line-up of speakers explored the exciting theme of automation vs personalisation. 💡 Key takeaways: 🔸 Balance tech and personal touch: The future blends technology with meaningful human connections. 🔹AI for routine tasks: Let AI handle the mundane, so your team can focus on delivering exceptional guest experiences. 🔸 Consumer trends matter: Guests crave personalised service, seamless tech, and unique, memorable moments across all channels. 🔹 Enhance guest experience: Strive for continuous improvement, making every guest interaction better than the last. 🔸Boost creativity with AI: Leverage AI to inspire and elevate your creative strategies. 🔹 Develop future leaders: Focus on self-leadership, trust, ethics and a clear vision. 🔸 Emphasise emotional intelligence: Equip your team with emotional intelligence skills to meet future demands. 🎉 A huge congratulations to all the Rising Stars recognised today for shaping the future of hospitality! 🌟 #HospitalityExchange #FutureOfHospitality #RisingStars

Is there anyone in my network going to the #ALISConference next week? SPIRE Hospitality would love to talk to you about third party management. See the post below for more information and shoot me a message if I can help answer any questions. #spirehotels #hospitalitymanagement #hotelmanagement #thirdpartymanagement #thirdpartyhotelmanagement #foodandbeveragemanagement #hospitality #alis #ahla #marketing #advertisingandmarketing #projectmanagement American Hotel & Lodging Association

Did you know that when you check into a Marriott, IHG or Hilton hotel, there is a 98% chance that no Marriott, IHG or Hilton employee works there? Less than 2% of branded US hotels are actually managed by the brand. They are managed by local property management companies or individual owner-operators. #InhavenInsignts

Our latest article delves into how hotel #kiosks are transforming the hospitality industry by enhancing guest experiences. Thanks to our partners at Oracle and Marriott International for weighing in with some great insight on what the future holds for self-service in this sector. https://hubs.ly/Q02CDWl-0 #hospitalityindustry #hotelkiosks #selfservice

🛎 In the dynamic world of hospitality, the Hotel Management Agreement operating model can be the backbone of a successful hotel operation. 🛎 In this article, Matthew Plaskow, Tom F. and I reflect on some of the key commercial points for consideration when negotiating these agreements, and how to avoid pitfalls. #HospitalitySector #HotelManagementAgreements

As headlines continue to publicize self-service technology’s impact on popular markets like QSR, grocery, healthcare, and retail, a quieter transformation is happening in the hotel industry. #hotelkiosks #FrankMayerMade #kiosks

Excellent panel discussion with these subject matter experts.

1031 Exchange for Hotels | Devash Ragha and King Jeremiah | The Hotel Insider Today Devash Ragha and King Jeremiah of NewGen Advisory Associate will breakdown the 1031 exchange and what it can do to help you sell your hotel faster. Special thanks to Girish Patel Dinesh Rama Kyle Walker Suraj Bhakta David Bowman Ryan J. Bodine Andrew Post Stephen Dietrich Tim Post Jigar "Jay" Desai and Kishan Gohel Full video in comments #hotelbusiness #hotelindustry #hotelier

"🌟 Navigate the future of hospitality with AUGREV Hotel Consulting. Master the art of hotel price monitoring and turn competitive insights into opportunities. Maximize profitability, outmaneuver the competition, and delight every guest. With us, your hotel isn't just a stay; it's where smart pricing meets exceptional experiences. Let's set sail to success together! ⚓️💼 #AugrevConsulting #HotelRevenueManagement #PriceOptimization #TravelTrends"