Chris Quinn’s Post

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Co-founder at ProOps Consulting

Media operations: The fundamentals of successful operations teams It’s no secret that the digital media space is fast paced. Equally understood is the pressure to deliver on time, on pace (hitting campaign budgets), and with some performance. Enter the operations team (aka AdOps, Media Buyers, Programmatic/Social Specialists, Traffickers, Traffic Coordinators, etc). If I was to distil down what ‘successful’ looks like, then here’s a high-level list: - Technically savvy (understands the features of the buying platforms and how things work) - Accountable - Communicate early and often (and provides open and transparent lines of communication with stakeholders) - High attention to detail - Understand the end-to-end processes (from the product pitch to the invoicing) - The voice of reason in the room. If something won’t work, then offer up a solution that could/will The list above doesn’t represent every consideration, but I would bet that if an operations team encompasses most (if not all) of these things, then delivery rates will be high and media dollars will be spent effectively. The good news is that there are teams that reflect the entirety of the list, and any/all of these can be learned if you are a new ops professional in this space. More to come on the wonderful world of media operations. Stay tuned. #MediaOperations #AdOps #SalesOperations #Efficiency #SalesSuccess #BusinessGrowth #CustomerExperience #DataDriven

Rhea Sood

Senior Client Success Manager - Programmatic | Ad Tech

2mo

This is a spot-on breakdown of what makes a media operations team truly effective. The emphasis on accountability, and clear communication cannot be overstated.

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