Christina Alonso’s Post

As customer service challenges intensify, David Truog from Forrester underscores the urgency for flexible strategies. Leah Leachman from Gartner also points out that customer experiences are crafted through both tangible and online interactions. https://bit.ly/4bVoK5R Echoing these perspectives, Uniphore champions an #AI strategy, stressing on #EnterpriseAI designed to understand human emotions and respond instantaneously. #CX #CustomerService

As customer service challenges intensify, David Truog from Forrester underscores the urgency for flexible strategies. Leah Leachman from Gartner also points out that customer experiences are crafted through both tangible and online interactions. https://bit.ly/4bVoK5R Echoing these perspectives, Uniphore champions an #AI strategy, stressing on #EnterpriseAI designed to understand human emotions and respond instantaneously. #CX #CustomerService

As customer service challenges intensify, David Truog from Forrester underscores the urgency for flexible strategies. Leah Leachman from Gartner also points out that customer experiences are crafted through tangible and online interactions. https://bit.ly/4bVoK5R Echoing these perspectives, Uniphore champions an #AI strategy, stressing on #EnterpriseAI designed to understand human emotions and respond instantaneously. #CX #CustomerService

🌟 Transform how you connect with your customers 🌟 With N-Customers, it’s all about creating meaningful, personalized connections. This AI-powered platform understands your customers in real time—ensuring every interaction is impactful and aligned with their needs. Why choose N-Customers to enhance your Customer Experience (CX)? 🟣 Personalize each customer interaction for stronger relationships and loyalty. 🟣 Access real-time data to make smarter, more strategic decisions. 🟣 Integrate effortlessly with your current systems, driving immediate CX improvements. Your customer experience should be as unique as your customers—N-Customers makes that possible. 🌐 ✨ Learn more about how N-Customers can transform your CX strategy: https://lnkd.in/gBRTgedw #CustomerExperience #AI #NCustomers #DigitalInnovation #CXRevolution #BusinessImpact

In the fast-evolving landscape of customer engagement, Generative AI has emerged as a critical component, fundamentally transforming how we understand and enhance the customer experience. This technology, known for its ability to process vast content and generate human-like responses and insights, is revolutionizing customer service across all touch points. #generativeAI #AIinnovation #AIpowered #CX #AI #machinelearning #Five9 #CXsherpa #customerexperience #VesuvITas #AskSebastian https://lnkd.in/ey-hSApH

Now they've named us the Leaders in AI & Analytics those rascals at Everest Group can't stay away! This is a fantastic resource covering everything from CX's role in brand differentiation to the latest tech like chatbots - that your customers actually WANT to use, AI & analytics. And if you can't be bothered to read it, reach out & have a quick chat with me about CX instead! #aiforcx #advancedanalytics #brandperformance #customerjourneyanalysis #cx #exl #hashtagged

CX is evolving. Unlock the future of customer experience with EXL and Everest Group's comprehensive analysis on how companies are using #Data and #AI to transform customer experience. This insightful resource covers everything from CX's role in brand differentiation to the latest tech like chatbots and AI analytics. With real-world case studies showcasing tangible impact, it's a must-read for staying ahead of the #CX curve. Ready to transform CX? Download now: https://bit.ly/46mTYA8

Generative AI does more than just basic analysis of the customer data. It listens to your customers, deciphers their emotions, and identifies patterns. This enables you to create more personalized and positive customer experiences while also making informed business decisions. #businesstransformation #businessmodel #innovation #strategy #digitaltransformation #businessoperation #cx #AI

83% of #CX leaders agree that #AI will be a clear differentiator because AI can personalize the customer experience, help understand the pain points in a customer journey and streamline the customer journey across multiple channels. 💯 Discover how to turn AI into an advantage → https://gsys.cx/4dNpZDJ

IntelePeer announces its Customer Interaction Intent Study that enables businesses to develop a roadmap for the implementation of AI into their business for better customer experience. “With IntelePeer’s Customer Interaction Intent Study, we’re able to leverage AI to pinpoint the reasons behind a customer interaction, categorize such intents and develop an actionable plan for the implementation of AI and automation that can produce business outcomes in 30 to 60 days. The Intent Studies provide an analytics based roadmap to help customers achieve up to 90% call containment rates," comments CEO, Frank Fawzi. Learn more here: https://bit.ly/3vnXlbU #AI #CX