Christopher Welch’s Post

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Senior Director, CLEC Operations at Mediacom Communications

When I saw Pizza Hut never reopen dining post-pandemic I knew the rest would follow eventually... my only warning to food businesses looking for longevity is that when you replace experience and service with commodity you now only compete on price and convenience and my local diner is the same price and better service... ergo my go to Friday night dining experience is there and not fast food. I know I'm not alone. The other issue is online order pick up is not scalable. It only works now when you have 30-40% using it. But if you tip it to 50-60% that system is going to break down and the convenience factor dive right off. IMNSHO... I think this could be the beginning of end for fast food as we know it and the start of consolidation in the market. Think one building cooking up all the fast food of several chains. Good news for local mom & pop restaurants though who will offer better convivence, same price, and better experience. #foodservice #hospitalityindustry #restaurantindustry #fastfood #onlineordering #drivethru #deliveryservice #foodbusiness #dining https://lnkd.in/ewJmjA2C

McDonald's is getting rid of self-serve soda machines | CNN Business

McDonald's is getting rid of self-serve soda machines | CNN Business

cnn.com

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