CHROME Federal Credit Union’s Post

If your business isn’t getting reviews like this, the customer experience isn’t top of mind for you and your employees. Transform CX will get you there!

As we head into the end of the week, I always think of the many cleaners that are either finishing the week or have cleans to be performed. And like Rosie in the video, the question I ask is - are the cleaners getting treated as they should be? Yes, the impression in the video is of a gig worker, and the first impression that comes to mind is an Uber driver, or maybe a DoorDash delivery person, but what if I told you that the Fair Work Commission changes, due August 26, 2024, class cleaners as gig workers in Australia. Why? Because most cleaners are underpaid, mistreated, and incorrectly classed as contractors (over 80% percent of the cleaning industry operates like this - Sham Contracting) when they actually employees. So I ask you, if your cleaners, like Rosie are trying to earn a living, but getting to some payment that equates to $7 per hour, do you think this is fair? There is a solution - for everyone to accept that all workers deserve to be paid correctly, even if this means that the cleaning costs will go up. And just like Rosie, when she sees an opportunity to get a well paid job, where she is treated well, we get cleaners approach us. Cleaners hear from their relatives, their friends, and our current cleaners about how we treat our team, and contact us, asking how do they get a job with us. And to you, what is the outcome? A cleaner that is so appreciative to have the job, so happy to at last be paid correctly, so happy to have the training and support, they do their ultimate best to deliver to you, our clients and us, the best standard they can. So as we all end a week, I ask for some thought to be given to the Gig workers - the ones that work the hours most of us don't like to even think about working, and ask are they being treated fairly?

South Carolina’s Second Chance initiative not only helps create a pathway to employment for returning citizens, it provides employers with a larger pool of skilled workers, as well as hiring incentives, making for a more robust workforce. Graniteville Specialty Fabrics is just one of our many Second Chance success stories. In 2019, the company utilized the Work Opportunity Tax Credit to hire a formerly incarcerated individual, who has since become a valuable member of the team, receiving multiple raises of the last five years of employment. In their own words, the employee is “one of our best performers.” How’s that for a win-win? Learn more about the Second Chance initiative: https://bit.ly/4aAtvQV.

I love my job I get to meet so many people in a variety of industries in #winnipeg Today I was talking to accountants in the AM and funeral home directors in the PM! What do you think is the one thing they have in common? In fact its the number one thing on the minds of every business I do work for: Recruitment and Retention It doesn't matter what field I am talking to, they all say the same thing, it's hard to find good people and keep them. What is going on? Is this the "new normal" Is it a generational thing? Or is there sweeping change in how we conduct business? I am curious to hear what your thoughts are. Comment below (BTW this is a drone shot of a stunning sunset I took last summer)

For many teenagers, the classic summer experience means clocking in! ⏲️☀️ With Michigan teens about to turn in their applications, here's what restaurant operators need to know about hiring and inspiring teenage summer workers - and how a job in hospitality could set young professionals on the path to success from an early age. Read more at the MRLA Blog ➡️ https://bit.ly/3V8TVTz

Alumni: Have you gotten engaged or married, had a baby, changed jobs, received an award, or had another major life update in the last year? Update your info and see your name in the next issue of 'Dimensions': newberry.edu/update

Are you asking for enough from life? Over at Oakwood Experience, I explore the message behind 'I Bargained with Life for a Penny' and how it challenges us to expect more from ourselves and our goals. It’s a reminder that the value we receive is often tied to what we believe we deserve. Let this be your sign to aim higher and demand more! 💡https://lnkd.in/e7cPhwvK

It's #MeetTheTeam Tuesday! Say hello to Nyla Deliphose.👋👋 Nyla works with our Newtron Group team in Baton Rouge, LA and has been with us for over 1 year!💪 1.) What brought you to this company? My parents are long term employees at Triad Baton Rouge and they learned about a Runner position available. 2.) What's the best thing about your job? The environment I get to work in! I feel so blessed to work with such amazing people. Not only that, I love the structure of my day to day tasks because I'm a very organized person. 3.) Who or what motivates you? My daughter!💕 4.) What's the best advice you've ever received? My dad always told me to have pride in everything I do, no matter how big or small the task is. 5.) What's your favorite quote? "No rain, no flowers." 6.) What's your dream vacation? Somewhere out of the country. 7.) What's your favorite tv show? Too many to pick one! Right now- Love is Blind. 8.) What's one item you can't live without? My space heater...lol if you know, you know! 😆 9.) What's your favorite way to spend your weekend? Family time, watching sports, or shopping. 10.) What's a surprising or fun fact about you? Mardi Gras is my favorite time of the year!💜💛💚

We're proud of the work we're doing here - BUT, there's a lot more to be done. Benchmarking and connecting is paramount - it's the purpose of these awards. -Milspouses are still underutilized, underemployed and often challenged to find a reasonable career option. -Guard/Reserve are still underutilized, un-connected in some cases, and better benefits/practices are often hard to push. -Skillbridge and similar programs are often being improperly employed, causing multiple transitions for service members. - Finally, many organizations don't realize the massive bottom line impacts of having a successful, well-oiled program. It's more than "nice to have". It's great for business and people. Congratulations to all of the companies who've been recognized by the VETS Indexes awards that were recently released. Cushman & Wakefield has ranked 5 Star for the 2nd consecutive year. We're only able to do this with the hard work of so many alongside us. But there's more to be done. Bruce Mosler | Richard Cenkus | Jamie McCall | Billy Flagg | Eric Kirchhoefer | Chad Love | Catherine Kabaj | Jonathan Luttwak | James Cassidy | Kandi Tillman |