It’s a family affair here at Nieuport Aviation! Maryam (right) and Roya are Terminal Operations Specialists at Billy Bishop Toronto City Airport, but they’re also sisters. As part of their jobs, they play an important role in ensuring the smooth operation of our terminal, from aircraft gating and passenger flow throughout the building to safety and customer service.
“We work closely with all kinds of partners at the airport,” says Roya. “It’s really about ensuring we’re in constant communication with airlines, ground crews, customer service representatives, and many other stakeholders.”
“It’s a fast-paced environment,” adds Maryam. “It’s dynamic—every day is different and I love that.”
In addition to their work with airlines and ground crews, you might also see Maryam and Roya out and about in the terminal, performing regular checks to make sure things are in tip-top shape for our passengers. “Safety and security are major areas of focus, not just for us, but for everyone on the Nieuport team,” says Maryam.
Originally from Iran, Maryam and Roya studied Aviation Operations before coming to Canada and getting into the industry here. We took the opportunity to ask our dynamic duo if they had any advice for young women looking to get into the world of aviation.
“It’s not a 9 to 5 job,” says Roya. “It’s so rewarding but you need to ensure that it fits with your lifestyle. One of the major benefits is that it’s a global industry, so there are a lot of options regardless of where you are in the world.”
“Studying an aviation-related subject is important,” adds Maryam. “With an education you’ll have a better chance of securing a job. And just as Roya said, there are a lot of opportunities, not just geographically, but also in terms of the type of company you work for, because aviation is such a broad industry.”
Thanks for taking the time to chat, Maryam and Roya, and thanks for everything you do to keep our passengers moving and our terminal operating like clockwork!
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