City of Atlanta’s Post

As a Passenger Service Agent, you'll delve into the intricacies of airport operations, honing precision and efficiency in managing passenger check-in and boarding processes. This role cultivates a sharp grasp of time management and multitasking, crucial for ensuring smooth operations even in high-pressure scenarios. My experience in this role fortified my organizational prowess as I navigated passenger inquiries, resolved issues, and upheld a standard of top-notch customer service. Interacting with a diverse clientele daily polished my communication skills, teaching me to adapt to varied customer needs effectively. Within the fast-paced aviation industry, teamwork and collaboration became paramount. Coordinating with ground staff, cabin crew, and other departments underscored the significance of effective communication in achieving flight success. Furthermore, navigating unforeseen challenges cultivated problem-solving skills, enabling swift resolutions and informed decision-making under pressure, thereby bolstering overall airport efficiency. In essence, my tenure as a Check-in and Boarding Agent not only cultivated proficiency in aviation procedures but also fostered a dedication to exceptional service, adaptability, and a robust work ethic. I eagerly anticipate leveraging these skills in new endeavors and continuing to contribute to dynamic, customer-centric environments.

You have seen them whether it be in the airport walking through terminals so effortlessly, perfectly groomed or on board where they take care of your safety, your experience and your comfort. However, it doesn't even begin there behind the scenes they have probably been at work even before you arrived at the airport . So, what are the Skills that are absolutely essential to get you to 30000 ft, to a lifestyle that is like no other that can give you experiences you hadn't even thought were possible all in a day. Please be seated and fasten your seatbelts for 8 Essential Skills to become Cabin Crew: 1. Ability to remain calm under pressure; 2. Teamwork; 3. Physical fitness and agility; 4. Proficiency in multiple languages; 5. Time and stress management; 6. Develop customer service skills; 6. Enrol in various courses to develop technical and non-technical skills; 7. Work on your active listening skills; 8. Cultural Awareness. So, becoming a cabin crew member involves possessing various essential skills and qualities. I am definitely gonna share some tips for using your airline cabin crew skills in the workplace in my next post! Smooth skies and puffy clouds 😉

𝗝𝗮𝗻𝘂𝗮𝗿𝘆 𝟭𝘀𝘁, 𝟮𝟬𝟮𝟮 #𝗡𝗲𝘄𝗬𝗲𝗮𝗿𝘀𝗗𝗮𝘆 I walked in EY's Network Operations Center faced with this chilling METAR report: 𝗢𝗠𝗔𝗔 𝟬𝟭𝟬𝟭𝟬𝟰𝗭 𝟯𝟭𝟬𝟯𝟳𝗚𝟱𝟱𝗞𝗧 𝟮𝟵𝟬𝗩𝟯𝟱𝟬 𝟬𝟱𝟬𝟬 𝗥𝟭𝟯𝗥/𝟬𝟳𝟬𝟬 +𝗧𝗦𝗥𝗔 𝗕𝗟𝗗𝗨 𝗦𝗖𝗧𝟬𝟯𝟬𝗖𝗕 𝗕𝗞𝗡𝟬𝟰𝟬 𝟭𝟴/𝟭𝟳 𝗤𝟭𝟬𝟭𝟵 𝗪𝗦 𝗔𝗟𝗟 𝗥𝗪𝗬 𝗧𝗘𝗠𝗣𝗢 𝗩𝗥𝗕𝟯𝟬𝗚𝟱𝟬𝗞𝗧 𝟬𝟯𝟱𝟬 Embracing various backgrounds of my contacts over here, this means a wind speed of 37 knots signifies a substantial breeze, gusts peaking at 55 knots—suggesting abrupt and temporary increases in wind intensity. Visibility was restricted to 0500 meters, accompanied by a severe thunderstorm with rain and widespread blowing dust. The atmospheric pressure measured 1019 hPa, and wind shear was present across all runways. Given wind shear conditions surpassing the aircraft's operational limits, traffic will hold and possibly divert; consequently, my team and I had to navigate this weather for gruelling 4 hours. I’m expected to implement recovery plans and What If scenarios to play out in real-time, decisions were made in a countdown manner. Tasks included positioning crews and aircraft, thinning schedules at base, managing cancellations and delays, and coordinating the uplift of combined guest loads from diversion points, all while maintaining rigorous oversight of crew schedule legalities, that's the #𝗔𝗿𝘁. The #𝗛𝗲𝗮𝗿𝘁 of this post is: Your knowledge and experience are as important as establishing strong #relationships with key stakeholders* within flight operations to navigate disruptions effectively with direct and ongoing communications: * •My Team. • NOC Duty Manager • General Manager Operations Control • Crew Services Senior Manager • Outstations Airport Managers • Aircraft & Hub Movement • Flight Dispatch • Guest Control • Crew Briefing Officers • Pilots & Flight Attendants in base, outstation & enroute. Now, let's get you closer to the action, I have captured the playback of EY traffic approaching #AUH airport** on that day, highlighting holding patterns up to 90mins, and total of 2 hours to landing at diversion airports. Out of 13 approaches that morning, 9 resulted in diversions. **AUH airport is the red pin 📍 #disruptionmanagement #noc #flightoperations #scheduling #crewscheduling #weatherforecast #atc #flightradar #IROPS #NAVCANADA #ACC #aircanada #westjet #porterairlines #flairairlines #sunwings #Pacificcoastalairlines #lynxair #airtransat #jetlines #andersonair #cargojet #centralmountainair #cae

Certified for Airport management

International Airline and Airport Management Course https://lnkd.in/d9XwBuTU  An International Airline and Airport Management course is designed to equip students with the skills and knowledge needed to manage various operations within airlines and airports. This program covers a range of topics, from airline operations and logistics to airport management and aviation safety.

🛫✈️ 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗖𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝘆 𝗼𝘃𝗲𝗿 𝗜𝗻𝘁𝗲𝗻𝘀𝗶𝘁𝘆 🛬✈️ In the dynamic world of aviation ground handling, prioritizing consistency over intensity is my daily mantra as a Ground Operations at Zanzibar Airport. Here's a glimpse into how we maintain this balance: ✈️ 𝗦𝗮𝗳𝘁𝘆 𝗳𝗶𝗿𝘀𝘁: Safety is non-negotiable. We unwaveringly adhere to international standards, company policies, and guidelines, irrespective of the situation's intensity. ✈️ 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗦𝗸𝗶𝗹𝗹 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Investment in training and skill development is a cornerstone of our approach. Well-trained teams ensure consistent and reliable performance. ✈️ 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Effective communication is our lifeline. Open channels with our team, ATC, and stakeholders help us tackle issues head-on, ensuring smooth operations. ✈️ 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲𝘀: Our SOPs are the bedrock of our consistency. We stick to them rigorously, with regular reviews to stay adaptable and relevant. ✈️ 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 & 𝗔𝘂𝗱𝗶𝘁𝗶𝗻𝗴: Regular quality checks and audits ensure we maintain the highest standards consistently. ✈️ 𝗣𝗿𝗲𝘃𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲: Preventative maintenance is a must for our equipment, preventing unexpected disruptions. ✈️ 𝗖𝗿𝗼𝘀𝘀-𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗥𝗲𝗱𝘂𝗻𝗱𝗮𝗻𝗰𝘆: We cross-train our team, ensuring redundancy in skills, vital for consistent service even in intense moments. ✈️ 𝗦𝘁𝗿𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managing stress effectively in the high-pressure aviation industry is a top priority. We provide support and resources for our team to stay calm and focused. In the end, our commitment to safety, training, communication, and adherence to procedures ensures the safe and efficient handling of aircraft at Zanzibar Airport. We are proud to contribute to the success of Zanzibar Airport and the aviation industry as a whole. 🌍🤝✈️ #RampOperations #GroundHandling #AviationExcellence

Preparing for an online assessment for a cabin crew position involves several steps: ✅ Research the Company: Understand the airline’s values, safety protocols, and customer service standards. ✅ Review Job Description: Familiarize yourself with the specific skills and qualities the airline is looking for in cabin crew members. ✅ Practice Aptitude Tests: Online assessments may include aptitude tests covering verbal reasoning, numerical reasoning, and situational judgment. Practice these types of tests to familiarize yourself with the format and improve your performance. ✅ Customer Service Scenarios: Prepare for scenarios that test your customer service skills, problem-solving abilities, and conflict resolution techniques. Practice handling difficult situations calmly and professionally. ✅ Safety Knowledge: Brush up on safety procedures and protocols specific to the airline industry. This includes knowledge of emergency equipment, evacuation procedures, and first aid. ✅ Communication Skills: Work on your communication skills, both written and verbal, as effective communication is essential for cabin crew members. ✅ Teamwork: Highlight your ability to work well in a team environment. Prepare examples that demonstrate your collaboration and teamwork skills. ✅ Cultural Awareness: Show that you understand and respect cultural differences, as cabin crew often work with diverse passengers and colleagues. ✅ Appearance and Presentation: Ensure you have a professional appearance for any video interviews or assessments. Dress appropriately and present yourself confidently. ✅ Technical Requirements: Check your internet connection, ensure your device is working properly, and familiarize yourself with the platform or software used for the assessment to avoid technical issues during the assessment. ✅ Time Management: Practice managing your time effectively during the assessment to ensure you complete all tasks within the allocated time. ✅ Review Feedback: After completing practice assessments, review any feedback provided and identify areas for improvement. By preparing thoroughly for each aspect of the online assessment, you can increase your chances of success in securing a cabin crew position. #linkedinconnections #cabincrew #assessment

Starting your journey as a cabin crew comes with the excitement of exploring not only new skies but also base cities. 🏙️ Understanding how these bases are chosen is crucial. Here's a simple breakdown: 1. Assignment in training Once you have accepted a job offer, you go through the airline's training, which can range from three to six weeks. During training, cabin crew learn safety protocols, practice emergency drills, and get familiar with aircraft equipment. This is also where you’ll be assigned your base. 2. Preference process You’ll have the chance to rank your preferred cities, however, airlines usually allocate bases based on seniority. More experienced team members are more likely to secure their top choices. 3. Living in your base city While it's encouraged for new flight attendants to reside in their assigned base city, few airlines require this. Commuting is a viable option, allowing flight attendants to live elsewhere and travel to their base when needed. 🌐 4. Commuting & flexibility When commuting, you can choose to spend your working nights in hotels or temporary apartments, providing a balance between work and personal life. 5. Home-based opportunities Today, some airlines offer the option of a home base. This provides cabin crew with the unique opportunity to work from the comfort of their home city, eliminating the need for regular commuting. Remember, it’s really important to communicate your preferences to the recruiter from the start! We're here to negotiate for our candidates. Make sure to follow us for more insights! 😉 #Aerviva #AviationRecruitment #AviationIndustry

Airport Lounge Management, Cabin Crew Management, Aviation, Airport Management, Airline managment

Passenger: I’m afraid I can’t sit in this seat.  Flight attendant: What’s wrong, sir? What are you scared of?  Passenger: No, I mean…  - - - - - - - - - - - - - - - - - - - - - - - -  We’ve all had those moments when an embarrassing misunderstanding makes us want to disappear off the face of the earth. 🏃♀️I definitely have! 🤦♀️🤭 🔑 Clear communication is key, especially in aviation. Misunderstandings can lead to confusion, stress, and delays. 🤯 For flight attendants, mastering English isn't just about knowing the language; it’s about using it effectively to ensure passenger safety and comfort. Every word matters when giving instructions or addressing passenger concerns. Improving your English skills can make a big difference in how confidently and clearly you can communicate. If you’ve ever had a funny or embarrassing misunderstanding because of a language mix-up, share your story in the comments below! ✍ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Thanks for checking out this post! My mission is to help Flight Attendants worldwide unlock the international careers they deserve, by equipping them with Aviation English skills. I share commonly used terms for flight attendants, tips on better interaction with passengers, and how to succeed in personal interviews and group assessment days.🚀 The proof? I’ve been a flight attendant too. If you're interested in these topics, follow me and connect with me here.  #Aviation #CommunicationSkills #EnglishForFlightAttendants