Host of City Manager Unfiltered podcast | Founder of the American Association of Municipal Executives | Have largest and most engaged audience of city/county managers | Proud father of a United States Marine & Sailor
Today's question is from a city clerk who would like to become a city manager. Here is their question -- what advice do you have? ----- Dear Joe: I wanted to pick your brain on what a city clerk with over 15 years of experience would need to do in order to transition into a more Director level role. I say "more" as many cities see the city clerk as simply a manager and not a director or even a separate department. There doesn't seem to be a lot of vertical movement depending on the city and/or city manager. I would like to know what it would take for a city clerk to move up. Either to become and be recognized as a department director, move into an ACM/DCM role, and eventually the city manager role. What might make a city clerk stand out in their attempt to move up? ----- The deadline to sign up and become a founding member of the American Association of Municipal Executives is July 15th. Founders lock in special discounts and rates, will have priority or exclusive access to events and offerings, and receive other perks that will not be offered to regular members after the deadline.
Never stop learning and get a good mentor who will tell you straight what areas you need to work on - we ALL have a flat side!! The term clerk is perceived as a clerical role which the City Clerk/secretary most certainly is not!! Ask for a title change - City Operations Director, Administrative Director, Chief of Staff etc. it plays better on a resume and is more reflective of what you do. (Keep the City Clerk title as well for record keeping.) A Masters degree would be great even if it is “in progress” on a resume. Find a niche size government where you feel at home - I firmly believe that smaller rural local governments provide the best opportunities for both transitioning to the “ big chair” and learning. Also - PLEASE feel free to reach out to me directly - I made a somewhat similar leap and would love to chat with you!!
I started working in City government as a Court Administrator and rose to become a two-time City Manager. My advice: Get a Master degree, set high goals for your department and achieve them, learn everything you can about other departments-especially finance, planning and edc. Speak to CM and ask for a mentor. Be open to learn...
My career progression (in local Government) City Clerk -> Sr Management Analyst -> Deputy City Administrator -> City Manager. The first three were over the course of just over 5.5 years at a KS municipality of about 25k. I moved to CO to take my first CM job about 14 months ago in a City of about 4 k. What all these roles have in common and what I have leveraged along the way is they touch EVERYTHING. The Clerk has to have some working knowledge of every department to really understand the packet items and keep things moving. The Sr. management Analyst role is a supporting role that does special projects for everyone and has to quickly become a SME on a variety of things across the City. These things make you well positioned to be a CA or CM, who also touches everything and needs a working knowledge of everything. Lean into that and learn as much as you can about as many topics as you can so you can carry a conversation about lots of things. To me the most exciting part of the role is just that! There is always more to learn and it’s not confined to any one area. You have to know a little bit of everything and taking that knowledge and using it to make informed decisions that you can really articulate to all will set you apart.
As a former Clerk with almost 17 years under my belt, I feel compelled to share my thoughts too. A Clerk is absolutely prepared to become a Manager. In more than 1 municipality I worked in, there was no Administrator or Manager, and many of those responsibilities fell to me. I was just fine with that. However, even in situations where there was a Manager, most Clerks are Department heads and do the same things Managers do, but on a more micro scale. I was in MPA school when I was a Clerk/Treasurer, and there was so much of my education I could apply towards my job and municipality...that didn't necessarily ONLY apply to a Manager or Administrator position. Short answer, yes. A Clerk, who is interested and motivated to be an Administrator, has most of the tools already in place!
Good question and I'm glad to see a clerk wanting to step up. CMC and MMC designations are valuable and should qualify a multi-year in service professional clerk with the skills and credentials to move up, especially in an organization placing a premium on records retention, public information, and communication. So don't be shy about applying for ACM-level positions especially. Network with good CAOs and department heads about what's current in the field and keep learning. The MPA still has "union card" aura about it but can be compensated for with a thorough resume and cover letter describing organizational accomplishments from the clerk's chair. I've worked with outstanding clerks in my career and wish more would move up to public executive level CAO positions.
In the words of Branden Dross, MPA #shootyourshot You don’t just have 15 years of experience, you have 15 years of direct and relevant experience as well as institutional knowledge. Start applying for roles and use that experience to showcase how you can be the solution to what a particular Minicipality is looking for. While doing that network, network, network! If necessary, start with smaller towns and work up. The only guarantee is if you don’t apply, you don’t get the job.
What is a City Clerk? My mental model is it is the records office for the jurisdiction. The duties are administrative, recording, and transactional, not technical nor strategic. Decisions are peg-hole, not creative, innovative, or sophisticated. Am I wrong?
First, a city clerk does the same thing as the City Secretary who runs the office, deals with the council and is official record keeper and recorder of the City. You are a department head in most communities. I also think getting your TMRC (?) would help show that you are certified as a City Secretary/clerk and then maybe if you got your CPM which you can get in 15 months show you are well rounded. Those two things and you are definitely ready to be a cm at a small town or an ACM. I made the jump being a planning director and there are some CS's that have made the transition. Get your foot in the door now when there is a real need.
Hey Lisa Blackmon, this question feels perfect for you to answer as a City Clerk turned Assistant City Manager!
Host of City Manager Unfiltered podcast | Founder of the American Association of Municipal Executives | Have largest and most engaged audience of city/county managers | Proud father of a United States Marine & Sailor
4moHey Ethan Reimer, ICMA-CM, MPA, CPM, CMC, IPMA-CP, please chime in when you have a moment.