𝟱 key lessons I have learnt and embedded into my approach after working closely with our CEO Nicholas J. for 2 years at Pipeline 44 Group...
1️⃣ Language is Power
Being direct, blunt, and transparent accelerates decision-making and keeps the focus on the most immediate actions.
2️⃣ Leverage Data Intelligently.
Strategic use of data guides decision-making and identifies opportunities for improvement.
It is critical in for making informed, impactful decisions.
Data dictates everything.
3️⃣ Ensure a Culture of Accountability.
Set clear expectations and hold ourselves accountable to achieve goals effectively.
4️⃣Act with Customer Obsession.
Placing the customer at the heart of all our actions drives continuous improvement in their experience.
5️⃣ Teach What is Proven, Not What Everyone Else Says.
Share knowledge based on our proven experiences and outcomes, rather than simply repeating conventional wisdom.
Focus on what has worked in practice, and empower our customers with actionable insights that drive real results.
I’m grateful for the opportunity to work alongside inspiring individuals, where these principles have become integral to my professional approach and are at the core of our business.
Working in a small team is powerful because it provides direct access to the collective knowledge and expertise of everyone.
Stay tuned for more insights I have learned and implemented from other team members Chris Taylor, Sam Rathling and Eliz Salih which have helped shape my professional journey.
What is 1 valuable lesson you have you incorporated into your approach after working closely with members of your team?