CloudShare’s Post

Name: CloudShare on LinkedIn: #trainingefficiency #cloudshare #pingidentity
Uploaded: 2024-07-22T18:02:59.087Z
Channel: CloudShare

CloudShare

7,389 followers

2mo Edited

We bloom when customers love us! 🌺 There is nothing that makes us happier than customer love 😍 We bloom when we get our G2 Users Love Us badge! And... we shine when Leonie Schwede simply states, "We just love it" 💚 That's much blooming in one day—but oh well! 🌸 🌷 Listen to Leonie and Niah Johnson as they share how CloudShare has revolutionized their training processes at Ping Identity. By automating environment creation for students, they’ve seen a threefold increase in on-demand registrations. Instructors can now support students instantly, and the support team efficiently handles technical issues. Overall, they love the impact CloudShare has had on their training programs, and we are greatly thankful to these ladies for sharing their experience using CloudShare. Admit it, these are super cool ladies! ⭐⭐ #TrainingEfficiency #CloudShare #PingIdentity

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Transcript

We do access and identity management, so we help you safely access the connected world. It's about efficiency and making things controllable for us, right? So I don't have to go over a separate team to be able to service my students that I have in my classes and that's major. I don't have to ask an engineering group to issue 12 demo environments. My team are kind of on the ground creating classes every week. And also I work really closely with our instructor network. So being it then being able to jump into student environments and support the students during their classes. I think the console. Really helps in lots of different ways. So we went from creating these environments manually to happening automatically in the background so our students immediately get classes and their environments that they need. We have been able to increase our on-demand registrations by around three times. It gives me the ability to work on automations that have actually enabled us to take a lot of the manual work out of it. We would not be able to. For training subscriptions and training subscriptions, I think probably 75% of our revenue. So it's it's massive for us. Instructors are able to support the students immediately, so they can jump straight into the environment if a student has a question. And similarly they can get through to cloud share really quickly as well. So the support team are fantastic and able to support the instructors with any technical issues. And to be honest, we don't really have have those come up too often as well. Yeah, we just love it.

Ping Identity

2mo

We agree, they are super cool! 🤩

1 Reaction

Leonie Schwede

Director of Training, Ping Identity

2mo

Too much love in one post! Thank you for having us and for the incredible partnership CloudShare!

3 Reactions

Adam Featherston

Experienced Partnerships, Channels and Alliances Leader

2mo

Leonie Schwede Niah Johnson Amazing to see those familiar faces in my feed ... you two just rock!!

1 Reaction

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