We are looking for a Reservations Supervisor! COCOTEL INTERNATIONAL, Inc. An online hotel management company, growing to be the largest collection of independent hotels and resorts in Asia Pacific with over 180+ properties is now looking for talented individuals. As a Reservations Supervisor, you will play a crucial role in ensuring the smooth operation of reservation processes within the company. You will oversee a team of reservation executives and coordinate with other departments to guarantee exceptional customer service and efficient booking procedures. The role requires strong leadership, organizational skills, and a dedication to providing excellent guest experiences. Know anyone who might be interested? Please email your CV/Resume to hr@cocotel.com.ph
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We are hiring . . #associate#frontoffice#F&Bservice#hospitality
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Assistant Project Manager HSE | Hyperscale Data Centre | High Rise Residential Projects | Corporate Fit-out Projects | Bsc | ADIS | IOSH | ISO: 45001 | Pursuing MAEOH.
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⚠️🌴🥥 COCONUT VA IS HIRING! 🥥🌴⚠️ VA Role: General Admin Assistant with a Background in Customer Service Job Code: 20293 ✏️ Check if you qualify here: https://bit.ly/cva-pqtest IMPORTANT: If you qualify, kindly indicate the job code on item # 11 on the application form. 📌 EXPERIENCE NEEDED: 1. Guest Communication: Act as the primary point of contact for guests before, during, and after their stay, addressing any questions or concerns promptly and professionally. 2. Reservations Management: Handle all aspects of booking reservations, including processing payments and sending confirmations. 3. Extra Services/Damage Claims: Coordinate additional services as requested by guests and manage any damage claims in a fair and timely manner. 4. Pool/Spa Heat Schedule: Oversee the scheduling and maintenance of pool/spa heating to ensure guest satisfaction. 5. Cleaner Schedule: Coordinate with cleaning staff to ensure properties are clean and ready for incoming guests. 6. Maintenance Scheduling: Schedule regular maintenance and inspections to keep properties in excellent condition. 7. Listing Optimization: Regularly review and update property listings to maximize bookings and revenue. 8. Platform Management: Add and update listings on various vacation rental platforms to reach a wider audience. 📌 GOOD TO HAVE: - Experience in basic graphics design. 📌 INDUSTRY EXPERIENCE: - Hospitality 📌 NON-NEGOTIABLES: - Proficiency with AirBnB and other similar platforms. - Proven experience in property management or hospitality industry. - Excellent communication and customer service skills. - Strong organizational skills and attention to detail. - Ability to handle multiple tasks and projects simultaneously. - Proficiency in using property management software and online booking platforms. - Highly dependable and can work effectively and efficiently with less supervision. 📌 INDUSTRY TOOLS: - AirBnB, BRBO ⏰ Availability: 20 hours per week (CT) ✏️ Check if you qualify here: https://bit.ly/cva-pqtest IMPORTANT: If you qualify, kindly indicate the job code on item # 11 on the application form. Thank you! Looking forward to your applications! FREQUENTLY ASKED QUESTIONS: 1. If I was able to apply already before, do I re-apply again for openings that I like? - No. Your profile is being rotated consistently since you’re in the pool already. 2. If I get an email that I’m part of the potential VAs of CVA, does it mean that I’ll automatically get matched with a client? - No. It is not a guarantee that you’ll be matched with a client if you’re part of this pool. I suggest to seek other opportunities while waiting. 3. How long will it take before I get matched with a client? - There is no guaranteed time. If your application does not progress within 4 to 8 weeks, then you may re-apply after 90 days.
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WHAT DO YOU DO? I´M AN ASSISTANT. Yes, we can serve coffee, but the evolution of technology is redefining the role of assistants, yet their significance remains unaltered. Assistants will always be essential, whether in traditional tasks like managing schedules or taking on more diverse responsibilities as office managers, project coordinators, or event planners. Modern assistants are expected to handle multiple tasks and possess a variety of skills. Many have advanced education and proficiency in multiple languages. They are adept problem-solvers and are often the first to be informed about important developments within the company, either through access to confidential information or by actively monitoring the organization's activities.
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Reservations Supervisor
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