Hello everyone. This article relates to concurrent failures in systems. It is typically an undesirable situation and causes the system to be down. Like having two tires on a vehicle fail at the same time. I was asked the question in one of my recent industry presentations and thought it would be a valuable learning to share with the community. Enjoy and have a great week!
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Escape the vicious cycle of reactive maintenance: less downtime, less work, lower costs and less stress
📌𝐖𝐡𝐚𝐭’𝐬 𝐭𝐡𝐞 𝐞𝐚𝐬𝐢𝐞𝐬𝐭 𝐰𝐚𝐲 𝐭𝐨 𝐝𝐨 𝐚𝐧 𝐑𝐂𝐀? That’s probably the 5 WHYS approach! The 5 WHYs approach is quick and easy— You simply ask ‘WHY’ five times. You don’t need much training to learn it. And you don’t use complicated processes or software. “It’s just what we need!” 𝐁𝐮𝐭 𝐢𝐬 𝐢𝐭 𝐫𝐞𝐚𝐥𝐥𝐲? The biggest issue with 5 WHYs is that people focus on the tool rather than the process and outcome. The 5 WHYs process all to often gets people to think in single, linear causes. And in doing so they often forget contributing causes. They can easily miss systemic causes. You must understand that getting to the bottom of a major failure could be relatively simple. And at the same time, analysing a minor failure could actually turn out to be technically complex. See, complex problems can have multiple root causes. And the 5 WHYs might make it seem like there's only one. At the same time, people also assume that if a failure had a low impact, the root cause can be easily identified. So, there’s a real danger of stopping at symptom-level causes without getting to the true root. And that’s where we go wrong. 𝐓𝐨 𝐚𝐯𝐨𝐢𝐝 𝐭𝐡𝐢𝐬 𝐩𝐢𝐭𝐟𝐚𝐥𝐥, 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡 𝐭𝐡𝐞 𝟓 𝐖𝐇𝐘𝐒 𝐰𝐢𝐭𝐡 𝐟𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐨𝐩𝐞𝐧𝐧𝐞𝐬𝐬 𝐭𝐨 𝐨𝐭𝐡𝐞𝐫 𝐭𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐢𝐟 𝐭𝐡𝐞 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐢𝐧𝐝𝐢𝐜𝐚𝐭𝐞𝐬 𝐚 𝐦𝐨𝐫𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐱 𝐢𝐬𝐬𝐮𝐞. Instead, use the 5 WHY technique for what appear to be ‘simple’ failures on the surface. But adopt a more rigorous technique if your initial WHY shows that there is a lot more to the story than you initially thought. #maintenance #reliability #ReliabilityAcademy
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Maintenance Senior Engineer @ Yazaki Egypt | Spare parts/ SAP Senior Engineer
Root Cause Analysis 5 Whys
Escape the vicious cycle of reactive maintenance: less downtime, less work, lower costs and less stress
📌𝐖𝐡𝐚𝐭’𝐬 𝐭𝐡𝐞 𝐞𝐚𝐬𝐢𝐞𝐬𝐭 𝐰𝐚𝐲 𝐭𝐨 𝐝𝐨 𝐚𝐧 𝐑𝐂𝐀? That’s probably the 5 WHYS approach! The 5 WHYs approach is quick and easy— You simply ask ‘WHY’ five times. You don’t need much training to learn it. And you don’t use complicated processes or software. “It’s just what we need!” 𝐁𝐮𝐭 𝐢𝐬 𝐢𝐭 𝐫𝐞𝐚𝐥𝐥𝐲? The biggest issue with 5 WHYs is that people focus on the tool rather than the process and outcome. The 5 WHYs process all to often gets people to think in single, linear causes. And in doing so they often forget contributing causes. They can easily miss systemic causes. You must understand that getting to the bottom of a major failure could be relatively simple. And at the same time, analysing a minor failure could actually turn out to be technically complex. See, complex problems can have multiple root causes. And the 5 WHYs might make it seem like there's only one. At the same time, people also assume that if a failure had a low impact, the root cause can be easily identified. So, there’s a real danger of stopping at symptom-level causes without getting to the true root. And that’s where we go wrong. 𝐓𝐨 𝐚𝐯𝐨𝐢𝐝 𝐭𝐡𝐢𝐬 𝐩𝐢𝐭𝐟𝐚𝐥𝐥, 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡 𝐭𝐡𝐞 𝟓 𝐖𝐇𝐘𝐒 𝐰𝐢𝐭𝐡 𝐟𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐨𝐩𝐞𝐧𝐧𝐞𝐬𝐬 𝐭𝐨 𝐨𝐭𝐡𝐞𝐫 𝐭𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐢𝐟 𝐭𝐡𝐞 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐢𝐧𝐝𝐢𝐜𝐚𝐭𝐞𝐬 𝐚 𝐦𝐨𝐫𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐱 𝐢𝐬𝐬𝐮𝐞. Instead, use the 5 WHY technique for what appear to be ‘simple’ failures on the surface. But adopt a more rigorous technique if your initial WHY shows that there is a lot more to the story than you initially thought. #maintenance #reliability #ReliabilityAcademy
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Escape the vicious cycle of reactive maintenance: less downtime, less work, lower costs and less stress
The 5 WHYs approach is a quick and easy way to do RCA. You simply ask ‘WHY’ five times… And you supposedly arrive at the root cause of the problem. You don’t need much training to learn it. And you don’t use complicated processes or software. “It’s just what we need!” 𝐁𝐮𝐭 𝐢𝐬 𝐢𝐭 𝐫𝐞𝐚𝐥𝐥𝐲? The biggest issue with 5 WHYs is that people focus on the tool rather than the process and outcome. You must understand that getting to the bottom of a major failure can be simple. And at the same time, analysing a minor failure could actually turn out to be technically complex. See, complex problems can have multiple root causes. And the 5 WHYs might make it seem like there's only one. At the same time, people might also assume that if a failure had a low impact, the root cause can be easily identified. So, there’s a real danger of stopping at symptom-level causes without getting to the true root. And that’s where we go wrong. 𝐓𝐨 𝐚𝐯𝐨𝐢𝐝 𝐭𝐡𝐢𝐬 𝐩𝐢𝐭𝐟𝐚𝐥𝐥, 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡 𝐭𝐡𝐞 𝟓 𝐖𝐇𝐘𝐒 𝐰𝐢𝐭𝐡 𝐟𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐨𝐩𝐞𝐧𝐧𝐞𝐬𝐬 𝐭𝐨 𝐨𝐭𝐡𝐞𝐫 𝐭𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐢𝐟 𝐭𝐡𝐞 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐢𝐧𝐝𝐢𝐜𝐚𝐭𝐞𝐬 𝐚 𝐦𝐨𝐫𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐱 𝐢𝐬𝐬𝐮𝐞. Instead, use the 5 WHY technique for what appear to be ‘simple’ failures on the surface. But adopt a more rigorous technique if your initial WHY shows that there is a lot more to the story than you initially thought. What’s your experience with the 5 WHY’s? Have you used it to do RCA? Let us know in the comments. #maintenance #reliability #ReliabilityAcademy
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Environment, Health Safety and Quality Supervisor (EHSQ)at NRL(NNPC RETAIL LIMITED) M.Sc,IOSH,Nebosh, Process Safety Management, MISPON, MIIRSM
I also feel so concerning the 5 WHYs RCA technique.
Escape the vicious cycle of reactive maintenance: less downtime, less work, lower costs and less stress
The 5 WHYs approach is a quick and easy way to do RCA. You simply ask ‘WHY’ five times… And you supposedly arrive at the root cause of the problem. You don’t need much training to learn it. And you don’t use complicated processes or software. “It’s just what we need!” 𝐁𝐮𝐭 𝐢𝐬 𝐢𝐭 𝐫𝐞𝐚𝐥𝐥𝐲? The biggest issue with 5 WHYs is that people focus on the tool rather than the process and outcome. You must understand that getting to the bottom of a major failure can be simple. And at the same time, analysing a minor failure could actually turn out to be technically complex. See, complex problems can have multiple root causes. And the 5 WHYs might make it seem like there's only one. At the same time, people might also assume that if a failure had a low impact, the root cause can be easily identified. So, there’s a real danger of stopping at symptom-level causes without getting to the true root. And that’s where we go wrong. 𝐓𝐨 𝐚𝐯𝐨𝐢𝐝 𝐭𝐡𝐢𝐬 𝐩𝐢𝐭𝐟𝐚𝐥𝐥, 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡 𝐭𝐡𝐞 𝟓 𝐖𝐇𝐘𝐒 𝐰𝐢𝐭𝐡 𝐟𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐨𝐩𝐞𝐧𝐧𝐞𝐬𝐬 𝐭𝐨 𝐨𝐭𝐡𝐞𝐫 𝐭𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐢𝐟 𝐭𝐡𝐞 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐢𝐧𝐝𝐢𝐜𝐚𝐭𝐞𝐬 𝐚 𝐦𝐨𝐫𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐱 𝐢𝐬𝐬𝐮𝐞. Instead, use the 5 WHY technique for what appear to be ‘simple’ failures on the surface. But adopt a more rigorous technique if your initial WHY shows that there is a lot more to the story than you initially thought. What’s your experience with the 5 WHY’s? Have you used it to do RCA? Let us know in the comments. #maintenance #reliability #ReliabilityAcademy
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The 5 WHYs approach is a quick and easy way to do RCA. You simply ask ‘WHY’ five times… And you supposedly arrive at the root cause of the problem. You don’t need much training to learn it. And you don’t use complicated processes or software. “It’s just what we need!” 𝐁𝐮𝐭 𝐢𝐬 𝐢𝐭 𝐫𝐞𝐚𝐥𝐥𝐲? The biggest issue with 5 WHYs is that people focus on the tool rather than the process and outcome. You must understand that getting to the bottom of a major failure can be simple. And at the same time, analysing a minor failure could actually turn out to be technically complex. See, complex problems can have multiple root causes. And the 5 WHYs might make it seem like there's only one. At the same time, people might also assume that if a failure had a low impact, the root cause can be easily identified. So, there’s a real danger of stopping at symptom-level causes without getting to the true root. And that’s where we go wrong. 𝐓𝐨 𝐚𝐯𝐨𝐢𝐝 𝐭𝐡𝐢𝐬 𝐩𝐢𝐭𝐟𝐚𝐥𝐥, 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐚𝐩𝐩𝐫𝐨𝐚𝐜𝐡 𝐭𝐡𝐞 𝟓 𝐖𝐇𝐘𝐒 𝐰𝐢𝐭𝐡 𝐟𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐨𝐩𝐞𝐧𝐧𝐞𝐬𝐬 𝐭𝐨 𝐨𝐭𝐡𝐞𝐫 𝐭𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐢𝐟 𝐭𝐡𝐞 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐢𝐧𝐝𝐢𝐜𝐚𝐭𝐞𝐬 𝐚 𝐦𝐨𝐫𝐞 𝐜𝐨𝐦𝐩𝐥𝐞𝐱 𝐢𝐬𝐬𝐮𝐞. Instead, use the 5 WHY technique for what appear to be ‘simple’ failures on the surface. But adopt a more rigorous technique if your initial WHY shows that there is a lot more to the story than you initially thought. What’s your experience with the 5 WHY’s? Have you used it to do RCA? Let us know in the comments. #maintenance #reliability #ReliabilityAcademy
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Fundamentals of Pareto Analysis https://bit.ly/39rfTqP An Accendo Reliability webinar with Fred Schenkelberg. Join us on July 9 at 9am Pacific time! Let’s explore the basics of conducting Pareto Analysis, plus a few different ways to create and modify the plots.
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🚨 Prevent Costly Mistakes in Your Operations! 🚨 Human error is a leading cause of breakdowns, missed deadlines, and disasters in various industries. However, these errors can be minimized or avoided altogether with the right tools and knowledge. Join our 2-day interactive course on Minimizing Human Error and learn how to implement proven techniques and technologies that reduce human errors and manage their consequences. Gain insights from real-world scenarios and enhance your skills in error-proofing and reliability tools. 🗓 What You’ll Learn: The role of Human Error in industry incidents Administrative vs. engineered controls The importance of Human Factors in mistake-proofing Practical error-proofing techniques Real-world case studies and Root Cause Analysis 👉 Register now and safeguard your operations! https://bit.ly/3Mh3Kuw #ReliabilityEngineering #HumanFactors #ErrorPrevention #RootCauseAnalysis #ProfessionalDevelopment
Minimizing Human Error
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Operational Excellence & Problem Solving Director Europe & Asia | Experienced Trainer & Coach | Cultural Change Management | Strategy & Commercial
⁉ No Trouble Found (NTF) - have you ever heard of this term? ⁉ It's used to describe situations where a reported issue cannot be replicated or identified during troubleshooting or diagnostic processes. While it may seem frustrating or inconsequential, NTF occurrences carry significant importance in the realm of reliability and maintenance. Here are four key reasons why: 1. **Cost Implications:** NTF occurrences can lead to unnecessary expenses for companies. Understanding the frequency and root causes of NTF instances helps organizations allocate resources more efficiently. 2. **Customer Satisfaction:** NTF occurrences can hurt customer satisfaction. Addressing NTF cases promptly and effectively is essential for maintaining positive customer relationships. 3. **System Understanding:** The inability to replicate reported issues highlights potential gaps in understanding the system or process. By addressing these gaps, organizations can enhance their overall reliability and maintenance practices. 4. **Data Integrity:** Accurate data collection and analysis are crucial for effective reliability management. This data can provide valuable insights into recurring patterns or trends over time. In essence, understanding and addressing NTF occurrences are essential components of effective reliability and maintenance management. If you're interested in learning more about advanced reliability strategies and how to address no-trouble-found situations, consider taking the Shainin RedX® Reliability Class. You will also learn about accelerated testing strategies, how to address fatigue failures and much more. The next class is scheduled for April 9th and 10th, 2024. Don't hesitate to contact Daniel Herold or me for any information. Registrations are open at https://lnkd.in/ec2CBW3b #RedX #Reliability #problemsolving #shainin
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What is Troubleshooting? 🤔 Troubleshooting involves a series of steps to pinpoint the root cause of a problem and implement a solution to restore normal functionality. We recommend using troubleshooting techniques whenever you encounter unexpected issues with your technology. Start by identifying the symptoms, then systematically test potential causes to find the source of the problem. Once identified, apply the necessary fixes or adjustments to resolve the issue efficiently. Happy troubleshooting! 💡
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Does TapRooT® do Human Performance? Human Factors? Human Engineering? The TapRooT® Root Cause Tree®, Root Cause Tree® Dictionary, and Corrective Action Helper® Guide are exclusively focused on Human Performance improvement. For everything else, there's Equifactor® Equipment Troubleshooting. Most RCA systems stop at Human Error and call that a root cause. False. If you identify that a human was involved, congratulations, you've discovered that root causes exist. Root cause The absence of a best practice or the failure to apply knowledge that would have prevented the problem, or significantly reduced its likelihood or consequences. Identifying a HUMAN PERFORMANCE DIFFICULTY is the very first step on the TapRooT® Root Cause Tree®. TapRooT® investigators then use only evidence to answer targeted YES/NO questions guiding them to any number of over 100 possible Human Performance root causes. Oh, and that should take about 15-20 minutes. Our demos even take longer than that. https://lnkd.in/g254c5AT
TapRooT® Root Cause Analysis, The Best Root Cause Analysis
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