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Earlier this month, we hosted the Cognigy.AI Q2 Tech Update webinar, introducing our new Advanced Parser for content extraction in Knowledge AI. Using OCR and vision models, it enables seamless ingestion and processing of diverse file formats from .pdf and .pptx to .jpg, .png, and more! ✨📊 Learn how this feature can revolutionize knowledge management in customer service. Find out more in our recent product blog here: https://hubs.la/Q02GLSp60 #Cognigy #CustomerService #AI #SemanticExtraction #KnowledgeAI #CX

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