CoinTracker’s Commitment to Data Security and Privacy
In light of recent social engineering schemes, we want to reassure you of our unwavering commitment to security:
🔹 Phishing Alert: CoinTracker will NEVER ask for your seed phrases, private keys, or fund transfers. Be cautious of any communication claiming a CoinTracker breach.
🔹 Read-Only Access: We only have read-only access to your wallets and exchanges, ensuring no private keys or transaction capabilities.
🔹 Two-Factor Authentication (2FA): Enhance your security with 2FA via our Settings page.
🔹 Encrypted API Keys: All API keys are encrypted and securely stored.
🔹 SOC 2 Type II Compliance: Demonstrates our commitment to the highest standards of security, availability, and confidentiality.
🔹 Security Testing: Annual audits and penetration testing by third-party experts ensure ongoing protection.
🔹 User Data Control: Easily delete your account data via our profile deletion page.
🔹 Incident Response: Our dedicated team promptly addresses any security issues.
Best practices for enhanced security:
➡ Never share your seed phrases or private keys.
➡ Enable Two-Factor Authentication.
➡ Use strong, random passwords with a password manager.
➡ Stay vigilant against phishing attempts.
Thank you for choosing CoinTracker. For questions or assistance, contact our support team at support@cointracker.com. Your security is our priority.
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