Excited to share our latest podcast with my good friend Melissa Stevens! She has some great (and candid) thoughts on the past, present and future of consumer banking — especially how to be more customer-centric and reimagine the digital experience!
In the latest episode of Commerce Conversations, Ysbrant Marcelis sat down with former colleague and long time friend Melissa Stevens, EVP and Chief Marketing Officer of Fifth Third Bank. Melissa shared insights into her career journey, from her upbringing in the Mid West to her transition from Citi, where she led significant tech initiatives like launching a banking app on the first-generation Apple Watch, to Fifth Third, drawn to the company by its customer-centric focus and transformation goals. Tune in and subscribe below! https://lnkd.in/gbri4_hg