Computacenter’s Post

In 2025, Digital User Experience isn’t just important, it’s the cornerstone of trust, loyalty, and long-term success. Discover how Computacenter and Genesys are driving innovation and redefining digital experiences through collaboration, ground-breaking technologies, and a shared vision for the future.

Expect More From Your Technology Partner ProSys not only leads the pack in datacenter technology solutions, but we also have decades of experience in call centers/service desk, plus we understand the mix of technologies needed to run a great solution focused on customer experience. It is a Hybrid Cloud world. The balance of resources between your DC and a cloud environment is table stakes. Having them run seamlessly together to deliver superior results is the prize! Find out how we are shaping the future of digital user experience in this online video, which we’ve produced together with Genesys. We discuss the critical success factors essential to transitioning from on-premises to cloud solutions, explore how machine learning is revolutionizing personalized service delivery and identify the capability of real-time analytics to enable smarter decision making. http://bit.ly/3BSGsK8

When your vision for CX is 20/20, outdated tech won’t cut it. Legacy systems were clouding this eye care provider’s service, frustrating patients and employees—until our network and collaboration solutions brought everything back into focus. Read how we delivered the solutions they needed for an exceptional experience: https://okt.to/4SnFvQ #CX #DigitalTransformation #CCaaS #SDWAN #TeamWE

Simplifying the employee #DigitalExperience is essential. Discover how a city-state org revolutionized connectivity & productivity. infy.com/3CYxV8g #CustomerExperience #DX #CX John Premkumar | Deverre Lierman | Bindya S Raj | Yogesh Kulkarni | Manesh Sadasivan | Sreejith M Janardhanan

Consumer expectations vary by generation and organizations must cater to all of these expectations. This on-demand session from Genesys explores how AI-powered experience orchestration makes it easier for businesses to deliver better, more personalized experiences.  https://gsys.cx/4iWALLH

When your vision for CX is 20/20, outdated tech won’t cut it. Legacy systems were clouding this eye care provider’s service, frustrating patients and employees—until our network and collaboration solutions brought everything back into focus. Read how we delivered the solutions they needed for an exceptional experience: https://okt.to/Ey0R3l #CX #DigitalTransformation #CCaaS #SDWAN #TeamWE

When your vision for CX is 20/20, outdated tech won’t cut it. Legacy systems were clouding this eye care provider’s service, frustrating patients and employees—until our network and collaboration solutions brought everything back into focus. Read how we delivered the solutions they needed for an exceptional experience: https://okt.to/9Xq0uN #CX #DigitalTransformation #CCaaS #SDWAN #TeamWE

When your vision for CX is 20/20, outdated tech won’t cut it. Legacy systems were clouding this eye care provider’s service, frustrating patients and employees—until our network and collaboration solutions brought everything back into focus. Read how we delivered the solutions they needed for an exceptional experience: https://okt.to/A7bJzm #CX #DigitalTransformation #CCaaS #SDWAN #TeamWE

Altair Global’s mission is to deliver low-effort, exceptional mobility experiences marked by effective and empathetic communication, proactive and personalized support, and timely issue resolution through our Close-the-loop #CustomerExperience (CX) process, all supported by convenient technology. 🌐💬 By implementing our CX philosophy under our #ExperienceManagement (XM) model, we have been able to gather sentiments in the moments that matter to course-correct in real-time to ensure a positive experience for our customers rather than learn about challenges in a post-move survey. And now, we have analyzed 5️⃣ years worth of XM data to gain deeper insight into the key drivers for a positive mobility experience.  Discover the findings from our research: https://lnkd.in/eDhSC64K #CorporateRelocation #GlobalMobility 

When your vision for CX is 20/20, outdated tech won’t cut it. Legacy systems were clouding this eye care provider’s service, frustrating patients and employees—until our network and collaboration solutions brought everything back into focus. Read how we delivered the solutions they needed for an exceptional experience: https://okt.to/m5tWdC #CX #DigitalTransformation #CCaaS #SDWAN #TeamWE