By harnessing Genesys' cutting-edge solutions, we're able to bring our Triple A Approach℠ to life within our Service Desk offering. Lorenzo Ravasco, Product Owner for Service Desk at Computacenter, recently sat down with Genesys to discuss how, together, we’re capable of transforming the digital user experience and ensuring seamless service desk operations with: ✅ Predictive Analytics ✅ Intelligent Automation ✅ AI-Powered Augmentation Discover how our Triple A Approach℠ creates real, measurable value for modern organisations: bit.ly/40Qnq0u #EnablingSuccess #ManagedServices #Genesys #AI
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🤗 ConnexAI we pride ourselves on our intuitive interface.. why stick with a system, that's clunky, but also difficult to use for managers and agents. 👌 With Connex the layout and ease of use, across multiple modules, just makes sense! What also sets us apart from others?? 🤔 We ❤️ Integrations 🙌 Book a demo session to see what we have to offer and how we could help your business transform its comms and AI offering. #AI #automation #integration #ccass #contactcentre #technology
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Unlock the Power of AI Automation with AI Matters! Elevate your business with our cutting-edge AI automation and control solutions: - Seamless Integration - Real-time Insights - Tailored AI Solutions - Scalable Architecture - Robust Security Optimize your operations and enhance efficiency effortlessly. Ready to transform your business? Get in touch with us today! #AI #Automation #AIMatters #Efficiency #TechInnovation #SmartTech #DigitalTransformation #AISolutions #TechExcellence #InnovativeTech
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⏱️ 𝐈𝐭'𝐬 𝐓𝐢𝐦𝐞 𝐭𝐨 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦 𝐘𝐨𝐮𝐫 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐫𝐞 It’s no secret: contact centres are under more pressure than ever. Rising costs, frustrated agents, and customers demanding faster, more personalised service. 📉 The result? Inefficiencies that hurt both your bottom line and your brand. 𝐓𝐡𝐚𝐭’𝐬 𝐰𝐡𝐞𝐫𝐞 𝐀𝐩𝐨𝐥𝐥𝐨 𝐜𝐨𝐦𝐞𝐬 𝐢𝐧.🚀 Our upcoming webinar is your chance to see how Apollo is solving these challenges by: 🔍 Harnessing AI to turn data chaos into actionable insights 🤝 Making agents’ lives easier with smart automation 📈 Driving measurable cost savings and improved CX 🎙️ Hear from: Eliza Taylor, Change Director Tom Morgan, Solutions Architect 🗓️ Date: Wednesday 26th February 2025 🕒 Time: 3.30pm GMT / 10:30am ET / 9.30am CT 👉 Save your seat now and discover how to simplify, automate, and thrive. https://lnkd.in/et7UEXZb #CustomerExperience #AIinBusiness #ContactCentreTransformation #Apollo #EveryContactCounts
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Standalone AI/ML solutions are transforming the way businesses operate by offering unmatched control, flexibility, and scalability. Unlike traditional AI systems, standalone solutions enable complete automation, optimized decision-making, and secure data management without relying on third-party integrations. By reducing manual tasks and providing real-time insights, these solutions help businesses improve efficiency and adapt to evolving needs, giving them a competitive edge in today’s dynamic market. Embrace the power of standalone AI/ML to drive growth, innovation, and long-term success for your business. #AIInnovation #MachineLearning #BusinessGrowth #DataSecurity #Automation
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Solving Real-World Problems with AI Automation | PortaOne Workflows + API
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Learn how Salesforce Field Service, enhanced by Einstein 1, boosts field productivity with predictive AI, unifies work and asset management with real-time data, and increases first-time fix rates by 31% through faster deployment and automation. #salesforce #salesforcecommunity #einstein1
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